United Inn, Syracuse

We reserved a room here in advance. upon arrival at 7pm we were told by front desk that our room wasn`t ready and it might be 3 hours before we could get a room if at all. clerk(Nathan) said "atleast your credit card wont be charged". We left and couldn`t get a room elsewhere. (parent weekend at local college). So we drove 3 hours home and the kids didn`t get to go to the State Fair this year. GUESS WHAT???? They charged my credit card for the night ($124+tax). So I called the hotel and the manager won`t return my calls or take any calls. Obviously I had to dispute the charge with mastercard. when they heard the story they laughed at this rediculous place and told me i wouldn`t have to pay a penny of it. The overall outside appearance of this place is completly run down. The kind of place that should be rented by the hour, not the night.