Customer Service HORRIBLE
They advertise the Best Western Standards:
Iron and ironing board in every room FALSE
Complimentary in-room coffee/tea makersIN THE BATHROOM
Bottled or canned water available on site, 24 hours a day. NO WHERE TO BE FOUND
Clocks in all guest rooms. FALSE
Music provided in all guest rooms (clock radio).FALSE
If you make a reservation, it doesn't matter because when you get there it is not what you requested(i.e. they give you a king size bed when you requested 2 double beds then lie to you and say thats all they have left. When you say that you will leave, they miraculously have a room with double beds.)