Wyndham Garden Hotel Newark Airport, Newark

The WORST managed property I have ever seen! Disgusting bathrooms, filthy lobby, unsafe environment. Would not honor a confirmed internet reservation and left us with our 3 children sleeping in the dirty lobby. Had PLENTY of rooms, but would not "release" any. "Manager" Denise cared less about us, ignored us, was threatening toward us, and laughed at us when we finally left, with nowhere to go, at 3 AM. Their reservations are a MESS. Are they a Ramada? A Wyndham? A Doubletree? They certainly do not have a clue. No one seems in charge, and they were anything but helpful. NOT worth it. Go anywhere but this dump.

I am not sure who wrote most of the reviews of this place. We will assume it was the competition. We stayed from 10/28/07 to 10/30/07 and enjoyed the place. We were on a 3 day sightseeing trip to New York City, and it turned out to be the most cost effective trip we have had to the big apple. The front desk staff were always pleasant, the little restaurant while not the best was adequate (but pricey), and the waitress was very friendly. The room was clean( and was cleaned and restocked daily with shampoo and coffee), the front lobby as well as the foyer on our floor just after exiting the elevator was lovely.The free wireless internet worked the entire time that we were there. Transportation to NYC was cheap (hotel shuttle to airport- #62 bus to Newark Penn Station $1.35, -Path train from Penn to WTC subway station $1.50, - so round trip cost of $5.70) The all day subway/bus ticket in NYC was $7.00, so it made for a very relaxing and inexpensive way to see the city. It seems that most people want the world for the little they pay.On our second night the electronic key would not work and it was resolved quickly. There was nothing wrong with this hotel and we do intend on staying there again when we return in March.

No coffee or black tea available for the coffee-maker in the room for five days! Gave trouser to dry-cleaning - came back with black spot on it, trouser destroyed. Durig second attempt of cleaning trouser ot lost! No help from service!!!Last time in a Ramada.

My friend made a reservation for me online from Florida and when I got to the hotel around 11:30PM on 10/13/07 I was told that I had to present the card that was used in FLorida! I explained that it was done by a friend and that I didn't physically have the card with me, they didn't do any sort of arrangement even though I explained to them that I was in a freaking state I know nothing of and I was supposed to stay at the hotel for three nights!!!! The jerk was so helpless and refused to use common sense to comprehend the situation I was in. I think most of foremost the main reason for having a business is to "provide quality services" to all customers and I didn't feel that RAMADA lived up that motto or his reputation in terms of customer service. There was no mention of "confirmation only" on the website and that I had to present the card once again in order to check-in. Overall the hotel looked fine, but its customer service is the "worst" ever!!!!!

The rooms are dirty. There are bugs and rodents all over the hotel. Houskeeping manager and some of the front desk staff are rude. Maintenance dept. look like a bunch of criminals, especially the painter. General manager must be really mentally challenged to have such terrible management. DO NOT STAY AT THIS AWFULL HOTEL. THE SHERATON IS DOWN THE ROAD. THATS WHAT WE DID.

This place was handy enough to Newark airport for us - and cheap! Shuttle buses run frequently. Room was perfectly adequate although slightly smelt of smoke when it was supposed to be a non smoking room. Restaurant downstair needs a major overhaul though - food was adeuate but the decor is torn and fading

Unfriendly staff, worn out furniture, and unclean carpet. When booking, the website cited internet access and other free amenities on the same paragraph, so I assumed that Internet access was also free. Not so. Just because of that bad experience, I cancelled my next reservation in California with Ramada. Other chains are way ahead on customer service (Marriott, etc)

Luxurious rooms, Clean, Fine dining, Prompt shuttle service from and to the airport, Amazing staff, and the best feature is that its inexpensive. What more could you possibly ask for? Make sure you plan to stay at the Ramada

I was quoted rate and made reservation and when arrived was told the rate was no longer offered....was really tired and agreed to grudgingly pay higher price...no intro to hotel I wonder do they have a pool, business center? What's policy on breakfast? No friendly staff to let me know or a letter to give me policies...no room service menu in room so when I call to order I had to guess and still wasn't able to ever reach.. So there is a pool, there is a business center with internet access but it does cost, there is a restaurant and a free breakfast, but only get this from 5-6am...awakened from housekeeping at 730am and even when I said do not disturb still came back three to four times and didn't clean when I was away all day one day.... It is not family friendly, but it is convenient to nyc....stay at courtyard which is great hotel and avoid this one all together....take the shuttle to airport and get train to nyc when you want to go to nyc

The Ramada Inn at Newark is old and right under the path of regional jets. The desk staff did not acknowledge our presence when we checked in, or when we checked out. The wait staff at the restaurant was very friendly even as the restaurant was falling down around them. Not worth the money, no matter how little money.