Hotel is good but not the travel(shuttle) service
By Binu, 08/17/09
The stay in this hotel was very pleasant and the staff was also very friendly and helpful. The only issue we had was with the travel service who was rude in talking. They cancelled a shuttle too since there were not enough people and asked to pay extra for making the trip (note that that payment was already done). When refused to pay extra they cancelled and gave only 50% money back. We also had a racist experience from one of the drivers where we were not allowed to get into the shuttle until other guests entered.
The best way to travel is to get a cab. You can talk to the receptionist and they will be glad to get you in touch with a cab. This way you can decide when you want to travel instead of waiting for the shuttle and also it turned out to be cheaper if you are a group.
