NEVER GO BACK! HOPE CAESARS GOES OUT OF BUSINESS!
Had reservations for a non-smoking, 2 double beds room, preferred oceanfront. We got there said no double bed rooms left, will have to take a king room with a cot. We said that was not going to work, need 2 double beds. They said then that 1 double bed room was available, except it was a smoking room. It was late, we had been driving for a long time and were flat out exhausted, so we said we would try the smoking room. Checked in, went to the room and it was awful. The smoke smell was in everything, we were not going to be able to accept this room. We immediately called the front desk and advised that this room was not acceptable the smoke smell was making it difficult for us to breathe, they said no other rooms were available. We asked to speak to a manager, he said he had a king room only that was non smoking, we said we would have to accept it and maybe tomorrow we could change rooms. Went back down to the check in desk and were told no rooms are available! I spoke directly to the person that my wife had just spoken with and was told, " I did not say that, we don't have any more non smoking rooms at all". Because we booked the room through Expedia they would not talk to us anymore, said we have to talk to OUR 3rd party reservation company.
To make a long story short, we called Expedia and they called the hotel 3 times and was told the same thing- we have a room- no we don't have a room, the lady at Expedia could not believe how rude they were and how they will LIE to you.
No one at the hotel would say they were sorry, there must have been a mistake, can we offer an upgrade. They did not care, because Expedia had already paid them, with my money!
I would not recommend them for anything. DO NOT MAKE A RESERVATION WITH THEM, YOU WILL LOSE YOUR MONEY!
Ended up at Trump Marina hotel, it was a nice hotel with a friendly staff. After this night we left AC and have no plans to return!