Rude and Unfriendly Front Desk
By A Yahoo! Contributor, 08/22/06
I stayed in a Loft suite with my 3 sons. The suite was very large, clean and well maintained. However the Front desk employees were rude and wanted to charge us extra based on a report from a maid of a dog sighting in our room. I informed them that the maid report is incorrect, since I have never owned a dog in my life. I did have two well mannered teenage boys with me, but no dog. I also offered them to check my SUV. The front office investigated and rescinded the dog charges, since they did not find any evidence of a dog in the room. However they still insisted that the maid report was correct. I found this very offensive. My son told me later that he saw a lady with a poodle in the elevator. Clearly the maid misidenitfied the room, but the front office was too arrogant to acknoweldege maid's mistake. The front office behavior ruined what was otherwise a good experience. I will not return.
