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$122/night

Peppermill Resort Spa and Casino, Reno

2707 S Virginia St, Reno, NV 89502
 
 
 
 
 
 
 
HOTEL CLASS
 
 
 
 
 
AVERAGE USER RATING

Hotel Description

The Peppermill Resort Spa Casino, a AAA Four Diamond Hotel is located on Reno's main thoroughfare, between a revitalized downtown and the city's south end which features upscale shopping and dining, the Peppermill was voted one of the nation's top casinos. Just five minutes from the Reno-Tahoe ... More
Peppermill Resort Spa and Casino
Property information by Travelocity
 

Description

The Peppermill Resort Spa Casino, a AAA Four Diamond Hotel is located on Reno's main thoroughfare, between a revitalized downtown and the city's south end which features upscale shopping and dining, the Peppermill was voted one of the nation's top casinos. Just five minutes from the Reno-Tahoe International Airport, the Peppermill's Virginia Street facade affords a glimpse into the elegance, luxury and excitement that awaits each guest. The Peppermill's Tuscan expansion offers a unique combination of luxurious amenities featuring Italian marble and hand-painted finishes. 10 award-winning restaurants, from elegant fine dining to eateries offering a more casual fare, including our 24-hour coffee shop where it all began, provide a taste for every palate. 17 themed bars and lounges offer an endless opportunity for any scene - from an intimate spot to enjoy a nightcap, to an evening of free live entertainment or dancing in Reno's hottest nightspot, EDGE. Spa and Salon Toscana is a 33,000 square foot spa retreat with northern Nevada's only Caldarium including indoor pool, sun deck and Secret Garden. 24 treatment rooms providing the latest in healthful, rejuvenating therapies and a full-service salon are available. A 9,500 square foot health club is on-hand for the exercise-conscious. Two resort-style pools outfitted with fine patio furnishings, a waterfall and sculpted bronze mermaid, private cabana rentals and an outside bar await. Over 100,000 square feet affords gaming enthusiasts the latest in 24/7 live casino action including the hottest slots, table games, a newly renovated non-smoking poker room and state-of-the art sports book. The Tuscany Events Center stage offers an outstanding view from any seat. Room Amenities (All Rooms) -24-Hour Room Service -In-Room Coffee -Custom mattresses -Luxurious triple sheeting and linens -High-Speed Internet access -Bath & Body Works amenities.

Amenities

Air Conditioning (In Room)Newspaper (Free)Refrigerator
IronTelephoneTelevision (Cable/Satellite)
Non-Smoking RoomsTelevisionDaily Maid Service
In Room Broadband Internet AccessIn Room Broadband Internet Access FeeSafe (In Room)
Coffee MakerWhirlpoolTelephone (Voicemail)
Mini-Bar

Hotel Details

1100 Rooms / 17 FloorsBuilt in 1979Babysitting or Child Care
Electronic KeyLaundry/ Dry Cleaning ServiceMulti-lingual Staff
Sprinkler in RoomsCar RentalCommon Area High speed Access
Complementary TransportationSmoke Alarm in RoomsPhotocopy Service
Meeting FacilitiesComputer Use AvailableConcierge Services
Uniformed Security on SiteBarber/Hair StylistCommon/Public Areas Accessible to Wheelchairs
Surveillance Cameras On SiteCommon Area High speed Access Fee IndBusiness Center
Currency ExchangeA-V Equipment RentalParking Area Well Lit
Crib/Rollaway BedFax (For Guests)Common Area Wireless Access
Gift ShopATM/BankConcierge/ Club Floor
Room ServiceRestaurant in HotelCasino
Health ClubHealth Spa/MassageGame Room
Pool (Outdoor)Pool (Children)Hot Tub
 
 
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Yahoo! User Reviews

Reviews for Peppermill Resort Spa and Casino: 86
 
 
 
 
 
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We loved our visit ! !
By ,
My husband and I have been going to the Peppermill for about twelve years . . We loved the experience each time. We have always been treated Royally . . To us the Peppermill is the finest hotel/casino in Reno. We will continue to visit and enjoy ourselves . . . Jenny
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no more comps
By ,
I just found out the Peppermill has changed the way they measure comps. They have cleared all points you have earned on your players card from the last year so you start over again. They have also decided not to be (as a person on our online social network told us they put it)..."overly gracious with offering comps"... We have been chatting on a online social network for travel and alot of people are experienceing this change in the "business model" of the Peppermill! It seems the Peppermill does not value loyalty of customers? Perhaps the economy has hit them so bad they are hard up for money and cannot afford to offer reduced rate rooms or free rooms any longer? In talking to others in our online social network we are looking for another casino to go to...now that the Peppermill does not seem to value us!
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24 of 24 Yahoo! Users found this review helpful
 
 
 
 
 
Passport Rewards Downgraded
By ,
Just read the review from BOB on "unfriendly business model". Thank you for alerting me Bob. I too have been a victim of the new business model of the Peppermill Casino in Reno. Upon checking online I have been downgraded and lost "points" on my Passport Rewards. That new computer generated business model is cutting and slashing! I urge all Peppermill passport player member cardholders to check to see if they have been downgraded or lost points as I have… Looks like the Peppermill is going down hill when it comes to customer service and customer loyalty.
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49 of 49 Yahoo! Users found this review helpful
 
 
 
 
 
New customer unfriendly business model
By ,
For those of you that have not heard, the Peppermill has changed their business model in regards to players clubs rewards and comps. They are now reevaluating all players. The Peppermill will be more restrictive on granting of comps now. In my case they cleared all my current "points" on my rewards card. In questioning them they told me it is a financial business decision based on the value of offering comps (free & discounted rooms) in relation to me not "making them money". As in I did not lose enough money! Their new computer generated model decided I did not lose enough to equate to the value of the comped room cost (valued at $50 per night) that I used each year. They told me they have been overly generous in granting of comps in the past. The new business model is not based on loyalty to customers who have stayed there for decades, but on cost analysis.
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62 of 62 Yahoo! Users found this review helpful
 
 
 
 
 
Peppermill is the BEST IN RENO !!!!
By ,
Since we stayed at the Peppermill two years ago we haven't stayed anywhere else in Reno !! We go there at least 6 times a year for the passed two. We have NEVER been disapointed in our rooms in the Tuscany Tower suites !!! Absolutley wonderful !!! We have won more money at the Peppermill in the passed two years than anywhere else in Reno and we have been going to Reno for many years. We have stayed at other Casinos down town plenty of times and hands down Peppermill has them beat !!. I had to go by pillows at Walmart the last time we stayed a one of the nicest Casinos down town...I will give you a hint it has two words and starts with an "S". the beds and pillows were so hard there I thought I was sleepng on a cement block with two bricks !!! NOT AT PEPPERMILL THOUGH !! Beds are comfortable and so are the pillows. The rooms have a huge bathroom with a huge European jetted tub that easily fits two, a huge shower with two shower heads, a flat screen T.V. in the bathroom. In room coffe and the large room has a large flat screen TV. The service, the resaurants, and entertainment are great !!! If we want to go downtown we take a cab for $20.00 rountrip, so we don't have to worry about drivng if we have any alcohol to drink . Not sure about the other bad reviews...they must have never stayed in the Tuscan Tower Suites or they must be habitual complainers and nothing would make them happy !!!
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1 of 15 Yahoo! Users found this review helpful
 
 
 
 
 
Love this place
By ,
Shocked at what people have said about the Peppermill. When you go to Reno, you go to have fun. People expect to win tons of money but you need to go up there with the expectation that you are not going to win and if you do that's great if not oh well. At least you went on a trip to drink and gamble and have fun, isn't that why you went to a casino in Reno anyway? C'mon reviewers! Me and my husband go to Reno at least 4 times a year; we have stayed at every casino in Reno. And hands down this is the best place to stay and play. There is no need to go anywhere else. Great restaurants, bars, place to stay, entertainment and just pure fun. If your coming to Reno, stay here. Its worth every penny :)
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2 of 16 Yahoo! Users found this review helpful
 
 
 
 
 
luv it
By ,
i have been going there for the last 6 yrs with my son and my daughters we luvvv it am going back in the spring
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0 of 12 Yahoo! Users found this review helpful
 
 
 
 
 
They want your money. All of it at all costs.
By ,
Want to stay in a watch Netflix on your computer? Blocked on wireless. Want to watch TV? Hope you enjoy their puny selection of basic cable (many networks not included) and hope you enjoy navigating their horrific hotel network that lags almost a second when switching between channels. Want to use the internet at all? Good luck. You will be lucky to get dial up speeds if anything. They want you out of the room and at the tables and nothing else will do. The food is disgusting as well when ordered to, you guessed it, your room. What a joke.
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16 of 17 Yahoo! Users found this review helpful
 
 
 
 
 
Disappointed
By ,
We selected Peppermill based on my wife's perception of available reviews and felt comfortable staying in upper range rate hotel. We both felt paying a bit more would be a good value. We were wrong. West wing was nearby everything in hotel if you don't mind getting lost, getting cold/wet and love long walks. Once we discovered the back parking lot and side streets it was convenient to the car. Room was just a smallish room with upgraded trim. A/C was about on par with Southwest Airlines in effectiveness and noise. Door did not latch well. Took 3 calls over 7 hours to get room cleaned one day when we returned at 4 PM to undone room.. Buffet was OK, food was warm. But better food, hot, in both Legacy and Atlantis Maid service cleaning was superficial when actually done. Not all bleak news. The slots were loose as rumor had it. Of course they were loose in all casinos there. Disappointed, will not give them another chance.
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16 of 16 Yahoo! Users found this review helpful
 
 
 
 
 
No problems!!!!
By ,
Liked everything. We were traveling cross country and just picked it on a whim. Quick check-in, we had the "budget room" and it was great! (Similiar to MGM Grand in Vegas). Everything was clean as a whistle and everybody was very personal. Ate at buffet and it was wonderful also. Great seafood was on the menu. I don't know how anybody could be unhappy with this place at the low price? P.S, I also won money playing quarters slots. Next time I go by I will stay here and you should too!
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0 of 13 Yahoo! Users found this review helpful
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Peppermill Resort Spa and Casino, Reno
Trip Plans containing this hotel: 31
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Peppermill Resort Spa and Casino
2707 S Virginia St, Reno, NV 89502
 
 
 
 
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