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Doubletree Omaha Downtown, Omaha

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1616 Dodge St, Omaha, NE 68102
Worst customer...
By jamesbkeyes, 12/18/09
 
 
 
 
 
Average User Rating (32)
 
By skyster_15 - flickr
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$133 avg. price
 
 
 
 
 
 
Hotel Class
Hotel Description:
The newly renovated Doubletree Omaha Downtown is located approximately three blocks from the Orpheum Theater and three miles from Eppley Airfield. This location is also six blocks from the Old Market historical district... More »
The newly renovated Doubletree Omaha Downtown is located approximately three blocks from the Orpheum Theater and three miles from Eppley Airfield. This location is also six blocks from the Old Market historical district, one mile from Carter Lake, two miles from casinos, three miles from Henry Doorly Zoo, four miles from Crossroads Mall, and 10 miles from Boystown. Hotel amenities include the swimming pool, exercise room, cocktail lounge, and Signatures Restaurant. The hotel also offers room service, valet laundry service, local area transportation, parking (at $6 per day), a gift shop, concierge, and an ATM. All rooms feature high-speed Internet access, sitting chairs and ottomans, desks, leather ergonomic chairs, hairdryers, coffeemakers, irons and ironing boards, and cable TV.
Amenities: Air Conditioning (In Room), Newspaper (Free), Refrigerator, Iron, Telephone, Television (Cable/Satellite), Microwave Oven, Non-Smoking Rooms, Television, Daily Maid Service... More »
Amenities: Air Conditioning (In Room), Newspaper (Free), Refrigerator, Iron, Telephone, Television (Cable/Satellite), Microwave Oven, Non-Smoking Rooms, Television, Daily Maid Service, In Room Broadband Internet Access, Coffee Maker, Whirlpool, Telephone (Voicemail)
Hotel Details:
  • 414 Rooms / 19 Floors
  • Built in 1969
  • Electronic Key
  • Laundry/ Dry Cleaning Service
  • Multi-lingual Staff
  • Sprinkler in Rooms
  • Pets Allowed
  • Common Area High speed Access
  • Complementary Transportation
  • Smoke Alarm in Rooms
  • Photocopy Service
  • Meeting Facilities
  • Computer Use Available
  • Concierge Services
  • Uniformed Security on Site
  • Barber/Hair Stylist
  • Common/Public Areas Accessible to Wheelchairs
  • Common Area High speed Access Fee Ind
  • Business Center
  • A-V Equipment Rental
  • Parking Area Well Lit
  • Fax (For Guests)
  • Complementary Coffee
  • Gift Shop
  • ATM/Bank
  • Room Service
  • Restaurant in Hotel
  • Health Club
  • Pool (Indoor)
 
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Yahoo! User Reviews

 
 
 
 
 
15 reviews for Doubletree Omaha Downtown, Omaha
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Worst customer service in the industry
By jamesbkeyes, 12/18/09
Stayed there on a holiday special. New Years Eve. Hotel made zero attempt to evict drunk frat partiers on my floor at all hours of the night. Hotel offered not an apology, and even after I complained to the corporate office, their response was that they did all they could do. I would have been satisfied with a believable apology, a free breakfast coupon, a discount on a return visit. Most other responsible hotel chains actually care about customers having poor experiences at their properties. Bad hotel, noisy, in need of updating. Not worth the money ($120+ for a noisy room). Stay away. Try the Omaha Hilton, Embassy Suites or Courtyard Marriott. Much nicer, much friendlier.
 
 
 
 
 
Incredibly average
By A Yahoo! Contributor, 07/30/09
On balance, this is a very average hotel. The location is good for meetings in downtown Omaha, even though much of the downtown area is empty. The food for our group meetings tasted ok, but nobody was paying attention to small details, like ensuring the steam trays were, in fact, heated, and the food was cold. The rooms are old but generally ok. Nice bedsheets and pillows, but bedbugs, fleas and mites are a bit of a turnoff. The price is a good feature.
 
 
 
 
 
OK hotel for the money
By A Yahoo! Contributor, 10/03/08
This is an OK hotel for the money, but it is very dated and could use some updates. Our room was probably nice back in 85, but not as much now. Cleanliness wasn't as good as I've seen other places as well, but for the money it's ok. The staff seem helpful as well. You're about a 6 block walk from Old Market too, so that's manageable.
 
 
 
 
 
Security was our only issue...
By A Yahoo! Contributor, 04/21/08
This hotel was very nice, the rooms were nice and clean and the staff was VERY helpful and most of the time friendly. The refrigerator did not work at all and the toilet had to be repaired twice. Our MAIN issue was security. There was a HUGE brawl one night and it kept half the hotel up for most of the night. I realize this is not the hotels fault, except all the doors that said they would be locked after a certain time were never locked. We came in several times after the appointed time to unlocked door, not the safest feeling. After this incident I did not feel as safe as I did before but the hotel staff did go out of their way to be helpful when we needed them.
 
 
 
 
 
1 of 1 Yahoo! Users found this review helpful
Best of the Best
By A Yahoo! Contributor, 12/26/07
There was/ is nothing to dislike about this facility, staff and management are top notch. Rooms are great and some floors are having a face lift all in all EXCELLECT
 
 
 
 
 
1 of 1 Yahoo! Users found this review helpful
Big Hotel...Needs some work
By A Yahoo! Contributor, 07/23/07
Older hotel with some new pillows and fluffy comforters to give it a "Doubletree Bed". Small bathrooms with only one sink. Late 70's dressers with only 2 drawers. Great staff in the gift shop. The morning girl was always very cheerfull. No food for late nighters. Traveling with a sports team and rarely got back before the restaurant closed at 9pm. The bar menu seemed to get smaller every night with only chicken tenders or a salad. Not much variety. Thank goodness some of the local sub-shops delivered...we did not rent a car as everything was supposed to be walking distance...8-10 blocks at 10pm is a little scary with kids and the shuttle only seemed to be available at for very limited hours. Overall...better than a motel next time will stay somewhere else and rent a car.
 
 
 
 
 
3 of 3 Yahoo! Users found this review helpful
DoubleTired
By A Yahoo! Contributor, 03/17/07
Tired hotel with some attempt to cover up the 1970's infrastructure. Very friendly staff cannot make up for the old tired hotel underneath. Carpets semi-clean, hotel had some odd smells. The room does not have guest-controlled temp. I was there in mid-march 2007 and the room was very hot. When I called, they gave me a spiel on the phone about how the heat is all on for the season or all off. They offered to send up a fan (standard protocol). Fan arrived, no place to plug in. Once we unplugged some lights, we found it was broken. Did I mention it was filthy? An hour later another fan arrived. The bed was quite comfortable, but I was happy when arrived and I was able to check out. p.s. great cookie for dessert.
 
 
 
 
 
Super place to stay
By A Yahoo! Contributor, 12/07/06
Deluxe room with King size bed.Room excellent.Front desk very helpfull.$6.00 a day parking a must.Adjacent to the hotel.Walk out of the garage and about 30 feet to the Hotel front door.Great location.Shuttle to the old market.Many good resturants in the area.SUPER SUPER bed.Like sleeping on a cloud.Big down pillows also.Cons:Could use more TV stations,Needed and elctric heater because one side of the room the heater did not turn on.Was no problem the room was real warm.Everyone very helpful.
 
 
 
 
 
1 of 1 Yahoo! Users found this review helpful
misery on the misouri
By A Yahoo! Contributor, 09/30/06
Our reservation for an "executive suite" made directly with the hotel was not honoured, when asked why ,the desk manager said"how shall I put this" then dissapeard. We were then offerd a "standard double" at full price with a lovely view of a construction site.If visiting for downtown business or a convention you may find the location appealing, however on weekends the area is lifeless with no services resturant or entertainment options outside the hotel.My stay was a mistake I shall not repeat.
 
 
 
 
 
1 of 2 Yahoo! Users found this review helpful
Excellent Hotel
By A Yahoo! Contributor, 09/16/06
I stayed one night at this hotel bringing with me 20 children. And I must say everything about this hotel was great! the rooms were clean, the beds were very soft, and the hotel staff was able to answer any and all questions I brought their way. the pool was great as well, although it was a little on the cold side. It would've been nice if there would've been a hottub as well. the only other dislike I would say would be the channel selection in the room, could've had more channels, but again i would definately reccommend this hotel to anyone, And I will definately be back again.
 
 
 
 
 
3 of 3 Yahoo! Users found this review helpful
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