Quality Inn Airport, St Louis

I don't think there was one good thing about this place. I got in really late after a long drive and keep in mind their hallways were the longest freakin hallways ever! I checked in and found my room finally and when I got in there I realized they had checked me in to a dirty room! So I had to walk all the way back to the lobby and he gave me 2 keys and told me to try both rooms, well, the first one was dead bolted and the second one was gross. I stuck it out for the night, though. The next morning I was waiting for my boyfriend to fly in and get on their complimentary shuttle to the hotel and they wouldnt answer the front desk phone and I went down there, sure enough there was someone sitting right there. When I went to go back to my room, lo and behold, it wouldn't open. So, I went back to the lobby to get new keys and they didn't work. Housekeepers tried to open it and they couldnt. So, i was locked out. My boyfriend finally gets there after waiting at the airport forever and we had to visit in the stifiling hot lobby while we waited for maintence from another hotel to come and get it unlocked. They let us sit in another room and while we were sitting there, the fire alarm went off and it was ear piercing!! We had to go outside to escape the awful noise. When we finally got into our room the fire alarm kept going on and off, so we just got the you know what out of there and don't ever plan on going back. I have stayed at Quality Inns before and never had a problem but this was ridiculous. Very disappointed maybe a little traumitized from this. Dont stay there!!!

Nice place if you don't mind bringing your own cleaning supplies (bleach, air freshener, vacuum,etc.). The bathroom was disgusting to say the least. We literally had to clean it ourselves, and still wore shower shoes! Booked 7 night stay and ran after 1 night! Broken pool, ice machine. Rude front desk. Need I say more? Beware!

It has broken down facilities, systems, and personnel. Upon checking in, the clerk demanded a credit card to pay for the room (not incidental expenses), even though we paid online. We eventually gave it after getting angry because he refused to check us in without it. His explanations for requiring the card didn't make sense and he talked so fast we had a hard time understanding. We later found that he wanted it as a backup card to charge in case he didn't get reimbursed from headquarters because of a complaint about service. I don't think this is legal. Apparently they have a lot of complaints. When we reached our room, we found a crumpled up work order request on the floor, bent light posts, and a bent, unusable towel rack. Others had problems too and in the morning the hotel lobby bulged with unhappy guests. One woman wanted to check-out, but the hotel didn't have a record of her checking-in two nights before. A family with children in swimsuits wondered loudly why the pool was closed when they had called the day before to confirm it worked. Several people complained the hot water didn't work in the shower and only appeared after they called the front desk to complain. When we tried to check-out and get a receipt (we wanted to confirm they only charged us once) the woman at the desk told us the computer system didn't work. She lied. We got angry and the clerk from the night before showed up within minutes and printed our receipt from the same computer system.

I would have rated this lower, but, hey--you get what you pay for, right? What I liked was the rate, and the bed's were comfy, that's it. What I disliked: 1)Limited TV stations, very limited. 2)Airport shuttle sometimes meant a 30 minute wait at the airport. 3)Smells like an ashtray. 4) A/C didn't work so good on hot days. 5)Pool was drained in June! 6) Breakfast joint next door is a joke: Stick to the pancakes. One more positive is the proximity to the Metrolink, which takes you right to the stadium, the Arch, or downtown. You do have to take the airport shuttle to get to the Metrolink, however.

Great place to stay. We had a wonderful time. Nice, clean rooms. Courteous & helpful staff.

This place is a pit!! The place is in desperate need of a paint job with a heavy dose of disinfectant and bleach. The lady at the front desk upon check-in was very nice - the man at check-out was very grumpy. Free parking with shuttle service was the best part.

We stayed here while we went to the Supercross over the weekend. The room was clean, the staff was helpful, and the free breakfast next door was more than enough! Best of all, the beds were comfy with no aches in the morning. A great bargain and I will stay here again for the race next year!

Booked online with our Student Advantage Discount. Checked in VERY quickly didn't need to see my card I had used to pay online. Everything was clean, people were very nice and helped us when we asked for something. We used the exercise room, although very small was nice. Breakfast was great, came with 2 pancakes, 2 sauge links, 2 ham peices, scrambbled eggs and coffee or tea. Although a good distance from sixflags we enjoyed the drive. I was very nervous because of the mixed reviews but we were very pleased, and my husband is not easily pleased. =D

floors needed vacuumed ice machine didnt work soda machine was out of order. no coffee pot carafe.

We landed in St Louis in the late evening and looked for a hotel nearby at the terminal and found this Hotel. This Hotel is the first Hotel from the St Louis Airport, so the shuttle came really fast and picked us up. The room we got was quite spacious and bathroom was new. We like the decor and cleanliness as my husband is very picky in this matter. We loved the free Hot breakfast in the restaurant attached next door. This place had quite a variety of cuisines. We printed our boarding pass and moved on, all for a very cheap bargain price! We would definately come back again.