DO NOT STAY HERE!!!!!!!!!!!
By A Yahoo! Contributor, 7/25/05
My husband and I were attending a Royals game and wanted to stay near the stadium. We are from Kansas City and I feel this hotel gives Kansas City a bad name because it sucks so bad. Anyone from out of town should stay at the Clarion one block away, you will have a much better time and get a better outlook on our city. I want to apologize to anyone from out of town for any bad experience they had in Kansas city because of this crappy hotel. Let me start by telling you our story. Upon checkin we had to wait in a line over an hour in hot lobby, and the so called sports bar was not even open to pass the time. Then our a/c was broke and we had to switch rooms. Then since we had wasted so much time at checkin we did not have time to swim before the game. They do not even have a shuttle to take you to the game. After the game the so called sports bar was not even serving food and we had to go to Denny's up the street. Then in the morning they could not find the key to open the pool and we waited over half and hour for that. Then we went up to the room to shower and to our dismay the shower was dirty with used soap and shampoo from the people before! This is when we went to check out and got our money back! Then we had to go home to shower and spend our money else where. If you have stayed here it gives K.C. a bad name and I am sorry once again, that is not what the whole city is like. Again, spend a little extra money and go to the Clarion up the street, for better service, restaurant, shuttle service, everything! Holiday Inn Sports Complex is horrible, Oh and it was not just us unhappy, everyone had the same or worse time than us and we were telling everyone we could to go get their money back!