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The Marquette by Hilton, Minneapolis

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710 Marquette Ave, Minneapolis, MN 55402
Will never stay...
By CindyS, 11/29/08
 
 
 
 
 
Average User Rating (55)
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$194 avg. price
 
 
 
 
 
 
Hotel Class
Hotel Description:
The Marquette Hotel is a boutique property located in the heart of downtown Minneapolis, and is part of the IDS Center and Crystal Court. This prime location is convenient for guests to enjoy over 50 blocks of shops... More »
The Marquette Hotel is a boutique property located in the heart of downtown Minneapolis, and is part of the IDS Center and Crystal Court. This prime location is convenient for guests to enjoy over 50 blocks of shops, restaurants, and entertainment venues via the skyway system. The Target Center, Metrodome and Convention Center are only a five-minute walk from the hotel.The newly redesigned Marquette Hotel features 281 oversized guest rooms and suites, each equipped with minibar, coffee/tea maker, hair dryer, iron and ironing board, 42 inch LCD television, in-room safe, individual temperature control, voice mail, data port, large work desk and seating area. High speed Internet/Wi-Fi is in all rooms.The 24-hour fitness center is open to all guests and boasts state of the equipment with 2 large plasma screen TVs. Business Center is 24-7 and services are available, offering complimentary high-speed Internet. Wireless is also available. Underground heated parking for 650 cars accessible from hotel elevators.A myriad of dining experiences and venues are conveniently available to guests of the Marquette Hotel. Enjoy the sights and sounds of downtown Minneapolis from the MARQ VII Lounge. This sophisticated and recently renovated lobby bar and lounge features a new appetizer menu and daily drink specials. Wireless Internet service is also available. For a more sophisticated dining experience, visit Basil's Restaurant, overlooking the Crystal Court in the IDS Center. Basil's Restaurant offers a casual dining experience with a contemporary flare. Experience both an imaginative and intensely flavored breakfast and lunch menu that features American cuisine from traditional to unique. Room service is also available. The Marquette's easy accessibility to the convenient enclosed downtown skyway system makes dining choices beyond the hotel nearly limitless.
Amenities: Air Conditioning (In Room), Newspaper (Free), Refrigerator, Telephone, Television (Cable/Satellite), Non-Smoking Rooms, Television, Daily Maid Service, Safe (In Room), Coffee Maker... More »
Amenities: Air Conditioning (In Room), Newspaper (Free), Refrigerator, Telephone, Television (Cable/Satellite), Non-Smoking Rooms, Television, Daily Maid Service, Safe (In Room), Coffee Maker, Mini-Bar
Hotel Details:
  • 277 Rooms / 19 Floors
  • Built in 1972
  • Babysitting or Child Care
  • Laundry/ Dry Cleaning Service
  • Multi-lingual Staff
  • Sprinkler in Rooms
  • Pets Allowed
  • Smoke Alarm in Rooms
  • Photocopy Service
  • Meeting Facilities
  • Computer Use Available
  • Administrative Services
  • Concierge Services
  • Barber/Hair Stylist
  • Common/Public Areas Accessible to Wheelchairs
  • Business Center
  • Currency Exchange
  • A-V Equipment Rental
  • Crib/Rollaway Bed
  • Fax (For Guests)
  • Complementary Coffee
  • Common Area Wireless Access
  • Gift Shop
  • ATM/Bank
  • Concierge/ Club Floor
  • Room Service
  • Restaurant in Hotel
  • Health Club
 
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Yahoo! User Reviews

 
 
 
 
 
41 reviews for The Marquette by Hilton, Minneapolis
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Will never stay here again!
By CindyS, 11/29/08
Reserved rooms for executive floor due to amenities, after there and checked in called to ask where the executive dining area was that was when we found out it wasn't open due to janatorial problems, Did offer free breakfast at Basil's which had a dollar limit and paid the difference. Upset wasn't informed on check in of the problem with the room had to find out on our own, probably would of downgraded room. Wireless internet not free charge an outrageous $12.95 per day for access. Couldn't get connection from our room and spent more time on phone with IT help desk than on internet. Not alot of amenities for the price and rooms were just OK, nothing elaborate for the price. Staff difficult to work with when had problems with room charges and manager was to call us and never did....not worth wasting my time with. Very dissapointed we chose this hotel for our first downtown experience. Will never choose Hilton again!
 
 
 
 
 
3 of 7 Yahoo! Users found this review helpful
Terrible customer service
By Kimberly, 06/01/08
Let me start by saying that the hotel itself was very nice- the updated bathrooms are a nice touch and the room had a flat screen tv and comfortable bed. Upon arrival the refrigerator did not work and the maintenance man was very quick to come and try to fix it. When that did not work he brought us a new refrigerator in a very timely manner and called back to make sure that everything was ok. Unfortunately he was the person who gave us the best service, which is not what you would expect from a four star hotel. It took over an hour, two phone calls, and two different visits from housekeeping to receive towels and toothpaste. The front desk staff were unable to properly charge my credit card for parking charges, which resulted in two unauthorized charges being added to my account and several phone calls to the hotel itself, my bank, and also to customer service on two separate days. During the second round of calls to the hotel the manager on duty had the audacity to tell me I was being rude and was yelling at him. At this point I called customer service and requested that the room be comped. After being on hold for twenty minutes with customer service I was told that they could not do anything for me because I was not the person who had originally paid for the room. For being owned by such a major corporation I am terribly unimpressed with the level of customer service by this hotel. Anyone can remodel or update their rooms, but if the staff cannot conduct themselves in a classy manner and cannot do simple things correctly then it's not going to make a difference if it's the Days Inn or the Waldorf Astoria. After this experience I would be more likely to pick the Days Inn.
 
 
 
 
 
2 of 4 Yahoo! Users found this review helpful
Never been to Minneapolis? STAY HERE!
By JJ, 04/14/08
This hotel is the best I have stayed in for a while. The staff is very professional, and attentive to every minor detail. They know the city and will answer every question you have. This hotel is within walking distance to alot of attractions and extreemly convenient! The rooms where amazing and the bed was better than the one I have at home! If you have never been to Minneapolis this is the hotel to stay at!
 
 
 
 
 
4 of 4 Yahoo! Users found this review helpful
My Hilton Experience
By AJ, 03/05/08
WOW I am a Monday through Friday traveller and I have to rate this hotel, BY FAR my favorite hotel that I've stayed in YET. I don't know if it was the amazing view from my room, or if it was the extremely cool showerhead in the most pleasing to the eye bathroom... I can't wait to stay at this hotel again! ***I am a Hilton Diamond member and was not asked to write this review.***
 
 
 
 
 
2 of 3 Yahoo! Users found this review helpful
$50 Early Departure Fee???
By A Yahoo! Contributor, 06/15/07
I never have understood how a hotel that holds itself out to business travelers as a hotel for business travelers can charge an early departure fee. Doesn't the hotel management realize that business plans change? Its ridiculous.
 
 
 
 
 
3 of 4 Yahoo! Users found this review helpful
Great weekend value
By A Yahoo! Contributor, 03/18/07
We benefitted from a verious affordable weekend rate. We must habe been lucky this was a slow weekend in town. Anyway, we enjoyed this facility very much. We come often to Minneapolis for the weekend as we like to go to theaters. We ahve tried most hotels downtown next to the theaters and honestly the Marquette is the best in our opinion. On Sunday we spoiled ourselves with room service...it was her birhday !!! The size of the bedrooms is much larger you would anticipate...great beds !!! We can walk every where with the skyway and in winter in Minneapolis it is a big plus. The bartender at Marq VII can fix great Cosmos. We have found or home away from home ! I hope the weekend prices will remain as affordable.
 
 
 
 
 
0 of 1 Yahoo! Users found this review helpful
Great weekend
By A Yahoo! Contributor, 02/19/07
Best location in town and so well connected with the skyway. If you're in town for shopping there is no better place. Their bedrooms are the largest we have ever had in our travels. Their restaurant Basi's has recently been renovated and the new menu is full of interesting new dishes. Duck confit and foie gras with brioche is an appetizers you must try. It is my favorite. Underground parking is also convenient. We were there the first weekend in January so we had to be inside !! Staff is attentive and courtious and weekend prices are very affordable. During the week they seem to be more a business hotel. The maid showed us a Suite on the 17th floor. Very nice and fancy. We come often to Minneapolis to spend the weekend and now the Marquette will be our base.
 
 
 
 
 
1 of 2 Yahoo! Users found this review helpful
Best brunch in Minneapolis
By A Yahoo! Contributor, 12/21/06
Food was excellently-prepared, wide variety of food, and it all tasted fresh - like like it had been sitting around fo an hour. The staff was courteous and friendly. The window views were awesome. We live here, and have the brunch a couple times a year.
 
 
 
 
 
1 of 1 Yahoo! Users found this review helpful
Basil's Restaurant is the best kept secret in town
By A Yahoo! Contributor, 01/03/06
We loved our stay in the heart of downtown. Although the hotel is not what we would call trendy or hopping in nightlife, around the hotel are many venues for fun and entertainment. The hotel was clean, comfortable and beautiful. The staff was kind, friendly, attentive and informative. The best surprise was Basil's. Our dinner was delicious and the cruisine marvelous. The service was extraordinary and the atmosphere was charming overlooking the Crystal Court.
 
 
 
 
 
0 of 2 Yahoo! Users found this review helpful
A WOW place to stay
By A Yahoo! Contributor, 12/28/05
Service is excellent, large rooms and good view of Minneapolis, Good for business travelers, excellent dining ambience, all in all more bang for the buck
 
 
 
 
 
0 of 2 Yahoo! Users found this review helpful
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