Not so nice experience with family of 6
By A Yahoo! Contributor, 5/31/10
Horrible company, they use old in-window air conditioners that are frozen through and through with ice but not cooling room at all. When questioned, management advised us to shut off air conditioner and "let it thaw for a few hours". Amazing! No replacement rooms - we had to go to the 4-star hotel Grand Hotel (the best decision ever!!). Avoid this hotel, its shady, the pool is cloudy and the rooms, definitely, not cool! When asked for a refund, Amy said NO, you should have waited for the unit to thaw...amazing.