One of the best in lansing
By A Yahoo! Contributor, 11/23/10
I come to lansing atleast thirty times a year for buisness and always use to stay at the high end hotels but on my last visit to lansing I had to stay at the University Quality Inn , I was suprised (dont judge the book by its cover from outside it looks like a tiny hidden gem), but the moment I walked in I felt so welcome, every singlee staff member I came across was so pleasant and was so eager to help (awsome staff), the whole facility is just so clean, I was so shocked, breakfast was great and even the breakfast lady had a smile on her face at 6:30 in the morning ( welcoming), And above all when I was ready to check out they where concern about my stay, and also asked me if i nedded help with direction ( I have not seen this at any other hotel), I thank all the staff members for taking care of me and the level of customer service is beyound comparission, please keep up the good work ( because of the expirence I had at this hotel I signed up as preffered guest with choice hotels).