Sheraton Inner Harbor Hotel, Baltimore

The only saving grace for this hotel is the harbor view- If you are lucky enough or willing to pay for one. The rooms are over priced. The pool should be listed as a puddle! Five people can barley fit in it. On top of that- it was dirty! Everything cost extra- Over $200.00 dollars p/night and it doesn't include breakfast or parking- while paying for parking is worth it- becuase the harbor is in walking distance- Breakfast is not worth the extra $- The furniture is out dated and the bed is not really comfortable- Save some cash and stay somewhere else- SORRY!

They just need a strong European touch. I guess they lack of a good Food director to direct and educate the staff regarding the importance of a guest. Otherwise most of the service was inline of my expectations. Great City.

But if your an SPG person you could do just as well and a lot cheaper at the City Center Sheraton. I've stayed at both and the level of service is the same, but the rooms are actually better at the City Center.

I stayed last year and had a wonderful experience. From the desk staff to the amenities it was wonderful. This year the desk staff was indifferent but everyone else in the hotel was very very helpful. Wonderful bellmen,maintenance staff, breakfast wait staff in the restaurant, and ladies in gift shop. This year our beds were as hard as a rock and the cover sounded like plastic when you rolled over. Other than that our stay was very good. I did however leave my retainer and a dental device in a little container on the sink accidentally. It has been 9 days since I checked out. I have called twice and have never received a call back to see if it was found. The second time I called I asked if there was someone else who could help me and they said no, Cheyenne handles security. Since the items will cost me approx. $600+ to replace you can understand why I would think a call back is important.

I gotta say this hotel really was great! P.S. if you use SweetHotelDeals. Net for booking this hotel they usually have some pretty good hotel deals at this time of the year!

This was a fairly expensive stay during a five-day conference. While the rooms were clean and the beds comfortable, the walls seemed to be paper thin, and we had a lot of road noise. Furthermore, the bathroom pipes gurgled noisily during the night for no apparent reason. The "Orioles" restaurant was only average, and the hotel lobby was not welcoming. I had colleagues who stayed at the Hyatt right next door--we spent a lot of time in THEIR beautiful lobby and restaurant. Overall, this hotel needs a lot of updating to make it worth the price. Bad.

Overpriced. Everything costs extra; parking, wifi... Staff: apathetic. Rooms: dimly lit. Hallways: cramped. For a more upscale and relaxed experience I recommend the Days Inn 2 blocks away. Booked 1 year in advance & lowest rate was $379/night still everything else cost extra! Parking $20. Even charge extra for WiFi. At check in for a 2 night stay they charge $1023.00 on my credit card. That includes at least another $125 in “anticipated incidentals" Once upon a time the hotel name meant something. There were the top of the line hotels with names like Hyatt, Hilton, & Marriott, and there were the “just a clean room” places like Motel 6, & Econo-lodge. I once would have placed the Sheraton closer to the former but that notion is in the distant past like so many bed time stories. I may be dating myself but I spent a few years in the travel business in the ‘80s and Stayed at the Sheraton Royal Hawaiian for my honeymoon 20 years ago. I’ve stayed in quite a few Sheratons since then but as my hotel stays became more for family trips “just a clean room” was all I needed. It had been a while since I’ve been to a Sheraton but the occasion came that called for a hotel by the Baltimore Convention Center and the choices were limited. I booked the Sheraton Inner Harbor Hotel for my wife and 2 daughters a year in advance thinking that I was getting a little more for my money than the Days Inn a block away. What I got was a kin to the midway of a roadside carnival where everything is another $5. “Step right up get you ticket to the Sheraton, that’ll be $379, right this way. Now that you here will you be parking that car? That’ll be another $20. Will you be wanting access to our wifi. Give your money to the lady behind the counter. Like to buy a pillow for the missis?” I don’t know if it’s that grimy feeling you get after spending all your money at the carnival midway or the disappointment of giving a gift to my family only to find I was feeding them to the money hungry wolves, but something about the name Sheraton now sickens me. One thing is for certain, the notion that the name Sheraton means anything more than just a clean room is just a fairytale. Robert B. Alexander

I have stayed at this hotel 7 times in the past 7mo's and must say "What a great staff" friendly, courteuos, helpful, they usually even remember your name or where you are from! Great job guys and gals keep up the great work!!! I'll be back July12-13! HD in PA

1- our "Harbor View Room" was actually a city view room unless you pressed your face on the glass window and looked right. They did take off the extra fee for the harbor view fee, but still DISSAPOINTED! 2-NO continental breakfast served on the weekend...part of the reason we stayed here was because of their description of offering a continental breakfast and complimentary hors d'oeuvres in the evening. They did neither of these during our weekend stay so be aware, this is ONLY M-F even though they don�t tell you that. Again, DISSAPOINTED! 3-NO shuttles provided anywhere, not even from the airport. 4-the pipes in our bathroom sounded like the BLUE MAN GROUP were playing them as instruments all night long. We asked for another room, but they were sold out so we had to suffer through it. They did call later and ask if we wanted an engineer to come and look at it. 5-the room was very small, looked nothing like the picture they provided as the �harbor view room�. OVERALL, very disappointed.

This hotel is within walking distance to the inner harbor and is the best value. The staff was very friendly and the beds were very comforatable.