excellent customer service
By A Yahoo! Contributor, 11/2/10
was in portland for a wedding , the one thing i have to say hotel staff was excellent , any request you made it was very much take care of, very professional staff, hotel looks like was going through some updating which is important with all the new brands, if i would be in the portland area again, i would stay at the holiday inn on the bay again. if i could say any employee that stood out was matt and kerri ann, keep up the good work guys not many like you around in the hotel industry