Needs a facelift
By A Yahoo! Contributor, 11/13/08
The location, views and access to CTA station and shopping are all good, which is what they advertise, but this hotel is in desperate need of a facelift. The decor is extremely dated, the beds small and uncomfortable and the bathroom dingy. The staff were helpful and friendly, but the food is overpriced (Denny's quality and service for breakfast at five star room service prices). It's an "efficient" hotel, but nothing spectacular, especially in the middle of downtown Chicago. If you're looking for a view, book it. If you are looking for elegance, stay away.