DoubleTree by Hilton Chicago - Magnificent Mile, Chicago

I have stayed at this hotel twice now for work. The location is great. I found the people working there extremely nice and helpful. The rooms were clean both times I stayed and I felt the rates were very resonalbe.

The hotel staff is rude ! The hotel is not clean, the phone in the room did not work, the hotel is very overpriced and especially with a parking fee of $43. We reserved two rooms for a conference and it took us 5 days of faxing and re-faxing and phone calls before they would charge our credit card and the harassment of the guests we sent to the conference. It thoroughly ruined their stay at the conference worrying the rooms was not takin care of. I have dealt with hotels all over the U.S. and this has to be the worst hotel ever! Do yourself a favor and stay somewhere else.

I stayed at the DoubleTree by Hilton Chicago Hotel last week and the customer service was outstanding! If you are looking to save some cash than book it here HotelDealNow.Info I saved like $50 by using that site!

The hotel isn't the cleanest. There was no place to put your clothes and toiletries in the bathroom while showering. There were no hooks in the bathroom to hang clothes. There was no vent to ease the steam buildup. The food in the restaurant was definitely overpriced. The service was bad, and the food was not that good. I would never stay here again. They charge for the internet which is preposterous. I'm surprised they didn't charge for flushing the toilet.

right in the middle of it all, walking ditance to most of the attractions. We did take a cab to the aquarium with the kids, but other than that we walked to the rest. Paid about 200 a night, which seemed high but you are right in the middle of the city and shopping and dining. Staff was great, friendly. We were on 21st floor with a great view of the city and lake, kids loved it. Room was clean, comfortable and quiet. I would stay again. Easy to get to for chicago, parking on site for $40.

We enjoyed our 4 day stay and the location was perfect. We walked to nearly every part of the city we intended to visit. The concierge was VERY help with information and luggage storage. The beds were very comfortable although the room was small. Loved the view from the 23rd floor. The only thing more we could have asked for is a hot tub near the pool for aching legs and feet. Loved Chicago and the Doubletree.

I spent 5 nights here attending a recent conference. I was on the 17th floor. Summary: Overpriced, not up to par for a business hotel, cleaning was inconsitant, staff was very friendly and curteous. This hotel is barely 3 stars for a business traveler hotel. They charge daily internet fees, which is absurd in today's environment. The hotel is obviously older and was remodeled probably about 5 years ago. Many details are left undone and this gives a less polished feel to the rooms. Lighting in the bathroom is poor. Still have a large, clunky, buzzing tube TVs. Cleaning was very inconsistant. Overall the room looked presentable. Many times they would not replace things (examples include coffee packs, wash cloths, and glasses). It was very uneven. The staff was friendly and curteous. Seemed like the operation ran well. I have stayed in many hotels in many countries. I am always disappointed by the declining standards of US hotels and travel services. Every US hotel manager should take a trip to Asia, on an Asian airline, and get reminded about service and details.

I thoroughly enjoyed my stay here. The value was great! Close to most of the places to see in downtown Chicago! I would go back here in a heartbeat!

the hotel was great. the room was great. the food was great. the pool was great. the service was great. you are right near the michigan ave. i would stay here again.

Based on location and value I would definitly go back. It was a short walk to the Navy Pier and Mich Ave. The value is also unbeatable. The people at the front desk were nice. I did have an issue with the cleaning staff. They knocked on our door despite the privacy lock and the Do Not Disturb sign ? not sure why. We went to the door and just told them we didn't want cleaning service that day. The room was clean but the bathrooms were a little dirty. especially the floor.