Best Western Grant Park Hotel, Chicago

The staff were rude. They disrupted our pleasent time in Chicago with their disgustingness. Overpiriced!!! Do not believe the rates shown on the page.. My wife and I will NEVER stay again at this hotel, and I will make it my mission to ensure that none of our friends/family or colleagues ever make the same mistake we did.

the hotel was great. the room was great. the food was great. the pool was great. the service was great. i would stay here again.

im staying in the hotel right now and it sucks. the internet sucks. i can't believe that i even got to this page. no microwave, no fridge, no spoons. you're pretty much on your own. the only thing that it has going for it is the location. pointless.

I stayed here in April for a convention. My hotel bill was cheaper than everyone elses. :-) To make it better, we had a room with an excellent view. It was no frills but it was clean and for the price in Chicago, I cannot complain. -- Clost to the El, on Michigan ave. -- If you stay there, eat at Yolk!

My boyfriend and I stayed here for 3 nights and we loved our experience! The staff was very friendly and helpful. The room was clean and comfortable. Really good location in the South Loop-with in walking distance to Grant Park, Magnificent Mile, Art Institute and more! I would recommend this hotel to anyone looking for great service and great value!

I went up to Chicago for my first vacation in a very long time, as well as a college tour. I found this hotel via yahoo travel and read the reviews posted. It sounded good so I took the chance. The staff is extremely friendly. I found my room to be absolutely 100% everything it was advertised to be. It was clean, comfortable, and spacious. The bed was perfect. I slept great. I wish I had a better view from my window - but be realistic - you're not there to sit and stare out a window. Also, the hotel is in the heart of the Columbia College campus - which makes it great for out of towners (like me) visitng the school. I came in from O'Hare via the CTA. This hotel is a block away from the station. You can get anywhere you want to be in minutes using the CTA. Save yourself $$ and headaches. Stay at this hotel and take the trains. Thank you to the staff there for making my vacation great !! I will definitely be back.

The location was great close to everything, Grant Park was just across the street even it was snowing we enjoyed our stay my daughter had a great time playing with the snow at the park. Our AC broke down during the stay but they were quick to check it and we were transferred immediately when they can't fix it. The staff are very helpful with all our needs and inquiries.

We have just visited Chicago for a long weekend, I booked the Best Western at Grant Park because we were going to the Chicago bears/Denver Bronco`s game. The location was wonderful, just a walk across the park to Soldior Field. The location was good for down town too, we walked to Millenium Park and Sears tower. The hotel was handy for the train service too. The staff were very helpful and eager to provide maps/information etc. I would recommend this hotel to anyone staying in Chicago, its not posh but good value and good location.

Room was generally nice, house keeping took dirty towels away next morning but didn't leave any clean ones. Day staff VERY un-helpful, gave us wrong info. Night staff was awsome!! Bed had dip in middle so you rolled, the curtians were missing hooks so they wouldn't close right. As long as you are aware this hotel is only a 2 star. There was NO business centre (no access to email).

The reviews I read before going had me a little nervous. Everything was great! We were reserved for a smoking king which we didn't want, but was the only room available. We were upgraded upon registering, without even asking, to a king non-smoking suite with microwave and refrigerator and in-room safe, for no additional charge. Everyone at the front desk was very helpful and courteous, the location was great for public transportation, the bed had a pillow top and was very comfortable. The room wasn't cheap at $206 per night, but was the only room we could find under $400 the last weekend in October, 2007. The wireless internet worked great from our room. We needed a maintenance call for our bathroom sink drain. The maintenance man was there within two minutes of my calling and had it repaired in two minutes! The only negative was housekeeping didn't come until about 4 p.m. one day and we were back in our room by then so we just asked for clean towels. I would recommend this hotel. (There is a convenience store about 2 blocks away; the deli next door is closed.)