Good hotel, so-so service
Good location on the sea with a nice little island garden. Lots of old Banyan trees. No accessible beaches nearby, but this whole part of the island is pretty rocky. Pool was too cold to use.
Close to shopping and other small restaurants and bars.
Restaurant was OK, pretty well-stocked breakfast buffet, although kind of pricey. They provided discount coupons for two buffets.
Service was questionable; desk was understaffed and it took 1/2 to check in and out. Maid did not empty garbages and left trash on the counter. Clean towels were left in random places: on the bed, in the closet the next day, on my suitcase the third. Coffee pot provided, but they charge for tea and coffee, and you have to request replacement plastic cups. Hair dryers are provided, but you have to call down and have them brought up to the room. And not that you go to Hilo to watch TV, but the TV was about nine inches.
Stay was OK overall, but it really shows that they are trying to cut corners to make money.