The Ritz-Carlton Naples, Naples

I hate to say this - we are stay at this hotel yearly - but this year, the reservations clerks are VERY unhelpful. We have been trying for at least 4 months to make reservations for Columbus Day Weekend (Friday, 10/8 through Tuesday, October 12). No luck. They have us stat the Golf Resort one night, then moving to the beach hotel the next three nights. We want to stay at the beach hotel the whole time. It was totally booked up for Friday night, and they promised to call us if something opened up. They didn't. Something did open up, but at TWICE the rate we already had and we would rather not change rooms. We are not getting any assistance, so we have to keep calling back. Lousy customer service. We will probably have to cancel our reservations next week. Beth Hicks

My wife and I went here in June for a lovely weekend. The first words out of her mouth when we got home was when are we going back. The service was nice and friendly. We had a beautiful room and a cosy bed. The view of the gulf was breathtaking. The Grill where we dined Friday was lovely and romantic. The pianist near the bar added to the ambiance. We will most definitely go back. Ken and Kari

$25 daily valet parking required. Wait times up to 30 minutes to get your car back. No coffeemaker, but you can rent one for $25. I could BUY one for $25. Hotel management is non-existant, as can be witnessed by poor service. This hotel is not as nice as other Ritz Carltons, but they still charge the exorbitant prices. The restaurants were great, and food was good. If you stay in Naples, stay somewhere else, but come for their restaurants.

The Grill at Ritz Naples is fantastic. I am given personal attention and treated as if I was the daughter of JP Marriotte every time I have the opportunity to dine there. The staff is highly trained and very perfessional. The food is extrodinary, especially the duck confit (which they took off the menu for summer :( ) Makes me look forward to fall when it is added back to the menu. There is always live music by two very talented artists playing both old classics and contemporary interpretations. The wine selection is the best in the South East. I Love Love Love The Grill. I highly recommend eating at this fine establishment even if you aren't staying at the Ritz Napels. It is well worth it! While your there say hi to Jason, Steve and Lamar for me...... Tell them I sent you :).

It was the best hotel i have ever stayed at the service is awsome, and the food is awsome too. My favorite was the rooms the best in the world. Can't wait to go back!!

My husband and I visited the Ritz in Naples this weekend and we had a wonderful time. We took advantage of a special rate that they were offering. We found the resort to be so beautiful and not enough can be said about how wonderful the staff is. They're all extremely helpful from the valet parkers to the staff at the Spa. They go out of their way to accomodate you. Everyone should go at least once in their lifetime. You will never want to leave!!!! I can't wait to go back.

It was simply amazing for my first time in Florida!! I love every second and heard that the Ritz was the best and it definitely was!! HUGE and WONDERFUL! There is not enought adjectives to describe this magnificent RESORT!! It is an experience well worth everything!!

There is nothing that you couldn't like about this place because it has everything you could possibly need. Also it's well worth the price and the service is superb! Actually everything here is superb!

Beautiful grounds, lovely rooms, incredible food. The onion wrapped filet mignon from room service was the best I ever had. Wow! We had a wonderful weekend and felt incredibly pampered. I would come back again and again. Loved it!

We were married there and the weather was not the best (it was hurricane season). The planner went around with us-at least 4 different locations "just in case".We were lucky & were able to have the ceremony out on the patio.As soon as we said our "I do's"...we no more got inside & the storm hit. They helped us plan our wedding long distance. We live in St.Louis so it really meant alot to have their expertise. They made it even more special than it already was.