Enclave Suites Orlando, A Sky Hotel & Resort, Orlando

Got there late, the room was on the ground floor with the table and chairs outside at the edge of the carpark so asked right away for a room change. Within half hour was given another room that was clean and the view was great. Had a few problems with the fridge and air conditioning but was sent staff right away to room to fix any problem. Room was cleaned every day and the towels/bed linen changed often. I am going back, even though there was a few problems they dealt with them imediately. Perfect base for orlando and its attractions. Was great at night to sit out on the balcony, order a great pizza and chill. Read the horror stories before my visit there and panicked but turned out to unfounded on my visit.

If all you need is a bed and shower, go for it. If you plan on spending ANY length of time in the room relaxing, I wouldn't recommend it at all. The room just felt dirty and I wiped down as many surfaces as I could with clorox wipes the MINUTE I walked in. It was nice to have a balcony but even the disinfecting wipes couldn't get the outdoord chairs and table clean. I had to keep the air conditioning turned to the "off" position because it would go on and make a horribly loud noise behind the closet wall every 20 minutes for about 10 minutes or so - I couldn't sleep with it on. I was close to the washer/dryer area and had to throw something in the dryer. I could hear it squealing for the entire 60 minutes and it was 3 doors away from mine. I felt bad for those that had rooms directly around the washer/dryers. I didnt venture out into the pool area or the food court. I was in & out - I didn't linger.

I didn't believe until i went there. It is THE WORST HOTEL.old funitures,the bed was full of hair,the blanket or cover. it was dirty w/sperm.the cabinets from the kitchen and batroom was falling in parts,the dishwasher was full of water with mold.Don't waste your money on this hotel, it so disgusting don't do the same thing we did.

Omg this hotel was the worst i have ever been i mean clearly the comments on websites i didnt believe because i thought that people was just making this stuff up. So i book it (But only for one night to see if it was really that bad) and i find dead bugs, a dirty carpet, and everytime u sat on something even the couch u would hear and feel a creak and a spring. So i thought hmm maybe it was just this room. So i call the front deska and complain to them about this room and they said they would be up there in a minite. KEYWORD A MINUTE! So it took them 20min just to switch my roomkey. And to make matters worst the new room was even worst than the first one i walk in and i feel crumbs on the carpet then the kitchen still was dirty from the last guests that stayed there then I call the front desk and ask them if they could send room service to clean up the room. ok so i leave and im on a bussines trip and i leave my laptop in the room while i go and explore the hotel. ( I mean who would want to stay in the room and hear the vaccumm) and i come back about 10min later when i come back the woman who was cleaning my room smiled and left i found that kinda was wired because she seemed grumpy when she first entered the room. So im looking around to make sure she didnt take anything and she half cleaned the room anyway and so then i look in the cornor where my lap top was and i find it missing. So i run down to the front desk and report that my laptop was stolen by the woman. Ok at first they were ignoring me until i said i wanted to see the maniger. So they call the lady down to the desk and asks her if she took it. So she was all smiling and grinning no i didnt take it. So the person at the desk said we cant do anything about your laptop mam. So i say ok and hide in this cornor untill the lady that cleaned my room came. So she comes and she starts pushing her cart. Then i noticed my laptop was on top of the cart and some other stolen items. At first i walked back to the front desk then thought well they are not going to do anything and then as she left to the other room i went to the cart got my laptop back and took the other items she has taken and i took them into the front desk. I told them this was my laptop and some other things she stole. The manager comes down and appoligizes about what happened and fires her secretly. SO I WOULD NEVER EVER STAY HERE UNLESS YOU WANT SOMETHING MISSING.!

The furniture is outdated and old and worn. The lobby staff was unhelpful with room request and room changes. Our stay was eights days long,and everyday a new discovery of how poor service can be. My room flooded twice while we were there and the manager Bill gave us a gift basket that consisted of two bottle waters and a bag of popcorn to make up for it. And on top of that my credit card was charged an additional $450.00 dollars for the change. No one at the hotel was helpful the only good things about the hotel is the price and location. I would never stay there again!!

This place is terrible my family when there to celeberate my son in law coming back from IRAQ and what a disappointment. We had 5 people the couch that opens to a full size bed it not even the size of a twin. We opened it up and closed it becasue it was filthy. My son had to sleep on top the couch as ripe and torn. We had to call every day for towels and card the locks the door didn't work. We had to keep going to the desk . The my son in law and daughter had to sleep in twin beds after being apart for 6 months of him being away in a room that the air condtioner did work in the month of July On the last night the air did not work in any of our rooms and it sounded like a jet engine in our room. The applicance were from the 70's and the frig kept thing luke warm. After complaining the gave us 1 day free. Big deal the don't keep the room clean but they keep the gardens updated that pulled out beautiful flowers and repllaced them but everything is a disgrace. Needless to say happy my son in law came home safe but sorry he had living conditions worst at the Enclave than Iraq

I just Booked this hotel for my family to stay in a few months, and after reading not just these reviews but on other websites as well I am Scared to stay here... I have a phobia of bugs (roaches) and I certainly do not want to spend my vacation in a hotel that has sooo many people this dissatisfied... I am gonna seek a transfer tommorrow morning!!! Thank God for these reviews!

iv just booked up to stay at this hotel with my family and some of the reviews that iv read are really bad im already not wanting to go i cant believe it can be that bad that tour operators still send you thier i just dont know what to do for the best

The rooms were never clean. Our childrens feet were black after 15 minutes of walking in the room. The towels were rarely replaced. The beds were the worst I have ever slept on(I stay in hotels 100+ nights a year). The roll out sofa's are like sleeping on springs. The bugs were the final straw. Finally we were moved to another room. The mattrest was torn on the bed and sofa. We had to wade through the water from the broken ice machine to get to the new room. I would never stay or recommend anyone I liked to stay at this roach hotel.

help my family and i are going to stay there next year in august , and some revies are good and some are very bad please could some one really tell me whats its like many thanks linda