Orlando International Airport Hotel, Orlando

The lobby was musty and had a moldy smell. I had a reservation on hold, and asked to see a room before I paid for it. The first room I saw was dirty, I pulled the bedding back to look at the sheets, and they were dirty. I asked to see another room. The second room was just as bad as the first. I told them at the desk to cancel my reservation. I would not stay at this hotel if they gave me free nights. Beware - do not stay here - if you do you will be sorry!

I can't describe how bad this hotel is and the experience that my family has had with them. The staff constantly changes and the right hand doesn't know what the left is doing. As one reviewer said, the people that run the place are dishonest. They tell you one thing to appease you but they lie and take your money. The sales manager Natalie Arroyo is a dishonest person. Don't trust her or anyone else at this place. We have complained to the better business burea, and other organizations. And they just don't care. They deserve to be out of business because they are uneathical and corrupt. Don't stay here and pass the word on to others.

Excellent hub for special events. Very hospitable and extremely easy to find parking. I have both hosted and attended events here, and I am comfortable recommending it to others.

My husband and I used the hotel as the host hotel for our wedding guest as well as it being the site for our reception. The staff was very helpful in making sure that our guest were in the proper accomodations even if it meant changing their rooms. Because they are in the process of renovating the hotel they even did a walk through of all of our guest rooms before checking in to make sure that their rooms were okay. I know that some of the rooms onsite are not "up to par" but the new owners of the hotel are doing their best to correct the mistakes of the previous owners who did not take care of the hotel. The staff (especially their sales manager Stephanie Berrios) is very helpful and willing to accomodate the request of their guest. Give them a chance and you will not be disappointed. I used them for one of the most important events of my life (eventhough I had an outside cater and decorator) and did a great job in making sure that I, and the rest of my guest (about 30-40 who stayed at the hotel) were happy! **I would love to see where the hotel is at in a year or so I know they will be a great hotel especially after the renovations are done!**

Horrible ! Title says it all. Check other ratings on other travel sites. Any positive reviews are probably the owners writing them. If you don't mind mold or it's smell, urine odor, broken door locks as well as no security, filthy rooms, a green pool and unkept pool area, and beware - they like to give the same room out that is already taken-this then is the place for you. Nothing like somebody else walking into your room as you sleep. I swear this is true ! They do it it over and over again. RUNNNNNNNNNN !!!!!!

Our church had two scheduled functions there. We were given the impression that they were a Clarion / Econolodge but that is very incorrect. The grievances that we have are much to many to list in this space available. They would not keep their agreements, written or verbal. They utterly ruined our church buffet with disgusting food, served over an hour and half late and not even food we ordered. It was served in an embarrassing manner. In an effort to keep our part of the agreement we gave them another opportunity which turned into another heartbreaking event. Because they kept changing the deals using bait and switch tactics, unscrupulous business practices and would not return phone calls we had our next dinner someplace else. They had the nerve to take out $1596 from our Visa without permission for the buffet we had somewhere else. We are going thru great hardship because of their devious practices. Due to our nightmare experiences with them we have heard from many who were upset by the way they were treated also.

Stood at the Orlando International hotel for 2 nights with family, workers at the front desk were extremely friendly, had a wonderfull stay! Apparantly all these other reviews were from a while ago, hotel has made improvements. I do recommend this hotel to anyone very friendly, for families

We stayed at the Clarion hotel for two reasons - one we thought they were a reputable chain and two - it was close to the airport with an all night shuttle service (this had been confirmed on three seperate occasions) then GUESS WHAT - we check in and arrange for a shuttle and all of the sudden - they can't provide that service - not to mention the pools were NOT heated, the hot tub did not work, and they were doing renovations to the rooms directly across from us and there were no windows in the room on the second floor and the doors to those rooms were open - A great idea when you may have a curious toddler - God Forbid they jet out of sight - it takes two seconds for an accident to happen. The woman working the front desk had no customer service and the place smelled like cat piss in front of both the downstairs and upstairs elevators. It was a place I will never return to.

i reserved,with guaranteed arrival, five rooms for my family. when we arrived all of our rooms had been sold to other customers. we needed rooms with two beds since there are families with children involved.they put everyone in king rooms with very uncomfortable sleeper sofas for the children. one of the rooms was so filthy that it had to be changed. the next morning we went to the "hot" breakfast only to find out that it had been cancelled because the hotel did not have any personnel to set it up. they also charged my credit card for an extra room that i have not been able to recover the charges. they have lied on several occasions about the credit to my account and have been rude and unhelpful. BEWARE!!!!! STAY AWAY!!!

Stayed one night and left our car there for a week at no charge - good deal. Hotel must have really improved since the previous reviews. Very beautiful hotel with excellent rooms. Shuttle service to and from airport was on time both ways. Hotel staff very helpful. Getting ready to use this service again so we can leave our car and fly out the next morning for a week.