Priority Gold Club Member & STRONGLY RECOMMEND THAT YOU STAY SOMEWHERE ELSE
By A Yahoo! Contributor, 7/9/08
Hotel looks like it was built the 70s and is lacking maintenance and a well needed face lift. Furniture in the room was old and stained, and the bathroom was very out dated. The common areas look like what you would find in the projects, and the elevator was old and smelled like urine. Although, the hotel claims to have wireless internet, the connection was so slow that I gave up on emailling anyone. To top off our stay, the hotel staff charged us twice (first put a hold on our credit card and then recharged us when we left) After returning home and realizing the problem I called and was handed off to several staff members, put on hold, and finally spoke to the night manager who explained that I would have to call back in the morning to speak to the finance person in order to receive my refund. I asked for the corporate number, and after being on hold for a while, I was given a 1-800 number which connected me to national reservations. I finally looked up the corporate number myself, and now have to wait 5-7 days to have the issue resolved. - - not a nice way to finish of a disaster vacation - -