Hotel du Pont, Wilmington

This is an exceptional hotel, the room was beautiful and very clean. We prepaid for our trip and was asked to submit a credit card for 'incidentials', we made sure not to incur additional expenses. We checked out at the front desk and was told there were NO additional charges. Much to my BIG surprise I noted a $100.00 charge with no explanation. I am giving them the opportunity to investigate and fix this situation. It may be simple human error or a lack of integrity...time will tell.

I recently had my fairy tail wedding reception at the Hotel Dupont in Wilmington, Delaware which ended in a nightmare. It was like a dream wedding that exceeded every expectation I had except for one; the safety of my wedding gifts. Unfortunately, upon arrival back from our honeymoon my husband and I had received proof that many of our wedding gifts were stolen from the hotel Dupont. This was a terrible shock as we were specifically told not to worry about the safety of our gifts. As a luxury hotel who “claims” that they pride themselves on excellent service we informed them of the situation. After several attempts to contact the hotel security I finally reached the security officer I was instructed to speak with. Every time I called, the security officer told me that it was not a good time to talk and he proceeded to hang up on me. Instead of answering many of the questions I had about the hotel security the night of my wedding he was more concerned with pointing the finger at me. The hotel has showed no sense of urgency with this issue and has been extremely uncooperative. It seems that this particular hotel is very attentive when someone is spending a substantial amount of money there but if a problem arises after the bill has been paid they forget what your name is. It is so disconcerting to believe that this is what we are dealing with 3 weeks after our wedding. The time, stress, and embarrassment associated with this issue will never be forgotten nor will our awful lasting impression of the Hotel Dupont.

I was pleasantly surprised!! The room was beautiful, the bathroom serene. The service was stellar. I have absoloutely nothing to complain about. I would reccomend this Hotel to a couple wanting to get a way for a weekend or perhaps a night. The only problem I had was there isn't much to do in the town itself, which is not the Hotels fault. My husband and I ordered room service and stayed in bed the entire weekend, which by the way gave me the best nights sleep I've had in a while. I love food and travel the world just to sample new delacies. The only advice I'd give the Chef is to not overdo it, too heavy on the sauces and mixing of flavors. Let the food speak for itself, I had to wipe off quite a bit of sauce on some of my main courses, but I am extremely critica when it comes to food. The desserts were amazing.

the hotel was great. the room was great. the food was great. the lobby was great and beautiful. the service was great. i would stay here again.

My husband and I were married there in mid February of 2006 and it was GORGEOUS! We held our ceremony off site and then had our reception in the Gold Ballroom. The Ballroom is absolutely STUNNING! You really do have to go there to appreciate the artistry of the room. As a gift to my husband and I -the hotel gave us a complimentary Honeymoon Suite for our wedding night. With about 240 guests joining us for our big day, we were no small party by any means. The staff (especially our wedding coordinator) did an incredible job with the food, flowers and catering to our loved one's needs. By now a year has passed and we recently went back to celebrate our first anniversary. As a surprise to me my husband had booked us into the suite we had on our wedding night and had it filled with roses and petals strewn across the bed! I completely recommend the hotel for those looking for a long romantic weekend!

Although the decor and entertainment were first rate, the menu was below standard and there was an unnecessary delay between the serving of each course. Courses which should have been served warm were cold, and other courses screamed of pre-prepared garnishes. The first of the five courses existed of three asparagus spears garnished with a dried-out garnish of paper-thin cellophane. Course number two had a lovely scallop, garnished with freeze-dried, over-cooked fois gras, which resembled beef liver. Course number three was an inedible fish morsal, overly seasoned with clove. The fourth course heralded an over-cooked pork? tenderloin, the edges of which resembled fiber optics. The only delight was the dessert course: three chocolate-dipped blueberries garnished a chocolate fantasy, complete with a plastic-appearing Happy New Year's chocolate spear. I expect more from the Hotel Dupont, and speak for many of those who decided to spend New Year's Eve at your establishment.

I HAD A VERY IMPORTANT BUSINESS APPOINTMENT IN WILMINGTON, DELAWARE IN THE LATE AFTERNOON. I WENT TO THE DUPONT HOTEL TO SEE IF A RESERVATION WAS NECESSARY FOR DINNER. SINCE I HAD THE ENTIRE DAY, I THOUGHT I COULD SEARCH FOR A RESTAURANT FOR THE AFTERNOON OR THE EVENING. I ARRIVED AT 10 AM. I WENT TO THE LARGE DINNING ROOM. I HAD TO WAIT 20 MINUTES TO BE SERVED.....THERE WERE ONLY 2 OTHER PATRONS THERE. I ORDERED THE CONTINENTAL BREAKFAST. THE PASTRIES WERE DEPLOYABLE ..3 VERY SMALL DANISH, 1 CRUSHED CRESSANT....OLD AND MOLDING TASTING. THE JELLIES WERE OUTDATED. I REQUESTED AN HERBAL TEA. THE TEA WAS NOT DRINKABLE. THE TOTAL PRICE WAS ABOUT $15.00. I DO RECOMMENDED THE RESTAUANTS LOCATED IN THE DUPONT HOTEL. I WENT BACK TO THE HOTEL AFTER WINDOW SHOPPING IN THE AREA. I DECIDED TO TRY THE OPEN RESTAURANT THAT ADJOINS THE LARGE DINNING ROOM. IN THE OPEN RESTAURANT WITH A WHITE PIANO... LUNCH WAS WORSE THAN BREAKFAST. THE SERVICE WAS HORRIBLE. WAITING TIME WAS ONE HOUR. THE SALAD WAS HORRIBLE. THE SERVER WAS RUDE AND VERY SLOW. THE LETTUCE WAS BROWN AND NOT CLEAN, THE COLD CUTS WERE OUT DATED, THE PORTION WAS VERY SMALL.....TOTAL PRICE.........ABOUT $15.00....PS. WE CHOSE NOT TO EAT DINNER AT THE DUPONT HOTEL. I HOPE YOU DO THE SAME.