Best Inn & Suites, Denver

I don't ask for much and will usually stay just about anywhere, but this is pusing it. The first thing I noticed when I walked into my room was that it smelled like an ashtray, the beds were small, the room was dirty, and the people next door were smoking pot. I then noticed that the front desk had not given back my debit card. When I checked out I was charged for two nights and had only made a reservation for one. The discourteous desk clerk told me there was nothing she could do about and and to call her manager. The manager blatantly avoided my phone calls and the refund I need for the reservation I never made and the night I never stayed is still not resolved. I plan to dispute the charge.

The beds were grimy, there was a putrid odor in the room and in the bathroom there was an overwhelmingly noxious smell of cigarettes (non-smoking room). And, I would be mortified to even think of flaring a black light over the room. Staff (yes, the new management), when confronted about this problem were rude and unresponsive. Loud noise of the freeway at all times. The worst location possible in all of Denver Metro. Unless you are looking to hook up tonight and planning on sleeping in an uncomfortably bony chair, consider some accommodation that meets the basic conditions set out by the Geneva Convention.

I stayed at this hotel for more than 30 nights over a three month period and was very pleased with the extended stay rates. Most of the staff was helpful but, as is often the case, had to deal with several people who expected more for less. The rooms had a full size fridge, microwave, sink with disposal, coffee maker,a two burner stovetop, dinner plates, pots, pans, coffee cup, can opener and silverware. One of three rooms had a toaster and more dishes and glasses than the other two. None of the sinks had a stopper but the styrofoam coffee cups worked well to hold water in the sink for doing dishes (bring your own dish soap). The laudry facility was awesome with 8 large washers and 4 huge dryers along with machines to buy soap and dryer sheets. The swimming pool was clean and large. The breakfast was basic with waffles (be sure to spray that waffle iron good with no-stick spray), danishes, donuts, cereal, mini bagles and muffins, toast, coffee, OJ, milk and sometimes canned fruit. It seems the hard boiled eggs are a thing of the past--last seen in April. Extended stay customers are expected to pay $2 for breakfast. Location is 14 miles from airport and 5 miles (15 minute drive) from downtown. There is a new shopping development (Northfield-Stapleton) just up the road (can walk but best to drive) which has a SuperTarget, Bass Pro Shop, movie theater, and many upscale shops and restaurants. The development is like several newer ones I've seen with small town style streets and parking meters but you can park outside the "town" free and walk to where you want to go. Another shopping area is about 0.5 mile south which has a Walmart and other chains stores and restaurants. Overall, this is a good place to stay for a business traveler looking for a great rate. Once summer vacation season started I noticed more families.

The hotel was hard to access because it is not directly on Quebec. The lobby is nice and the staff was fairly friendly. We stayed on the 5th floor and the elevator nearest our room broke down the 2nd day we were there and was still not fixed after the 4th day when we left. Our room had a funny smell to it and the first floor of the hotel had a terrible smell. We had a suite, but the remote for the tv did not work and the buttons on the front of the tv were partially broken. Everything in the kitchette and bathroom seemed to work fine, although we didn't try the stove. They had a nice deluxe breakfast. And when my husband came down sick, they allowed us to keep our room for another night, but not for the price we had gotten online because the manager wasn't around (on a Sunday) to approve it.

This hotel is under completely new management and got it's new name - Denver's Best Inn & Suites - at the end of 2006. All the comments prior to that date aren't relevant anymore. Now it's very nice.

I like this place cause it had a fair price nice room and view. I enjoyed staying there and I would go back again when I go on my business trips.

Had a nice room and the service was great the people that work there were very helpful and the weather was alittle cool so we could'nt enjoy the pool but it was a nice size,maybe next time when it's warmer!

The days Inn is designed for family stays. It has a great outdoor pool. My kids had a blast! The price was good too!