Currently under renovations, but location and staff fantastic!
My seventy-three year old mother and I stayed for four nights at the Holiday Inn Denver-Lakewood, starting on Tuesday, August 1st, 2006. We had Room 652 at the end of the hall on the top floor, which was nice. We had a medium sized room, and the first thing I noticed was the headboards for both of the beds were missing. This was no doubt part of the renovations we were told about when we arrived. The room also included a clock radio, a table with two "comfy" chairs, a bed ottoman, and a large television in a dusty cabinet with a remote. We found the selection of television stations to be quite limited for such a large city, with only a meager twenty channels to choose from. We also found the drapes did not close properly, and I had to use a safety pin to keep it closed at night. The room also had poor lighting, making it difficult to read the newspaper after dark.
The bathroom was also medium sized and had a night light, which we both liked. My mother also liked the fact that there was a handlebar in the shower so she could hold on to. The bathroom also had a sink, three sets of towels, a hairdryer in a bag behind the door, a bottle of shampoo, conditioner, and mouthwash, but no bathroom fan and the toilet was very noisy.
The staff was very friendly and helped us out quite a bit. When my mother needed a shower cap, I asked the man at the front desk, and he was happy to give me one. When I also asked for some extra drinking glasses, housekeeping arrived quickly. We also received two free beverage coupons and two free continental breakfast coupons per night during our stay.
The room key I was given was placed in a special sleeve that contained both a map of metropolitan Denver and the Downtown area. I thought this was fantastic and I put it to good use driving to the Zoo and downtown. Upon checkout, I asked if I could keep the map and was told I could!
We also liked the fact that the hotel was located across the street from a bank and two restaurants (Denny's and Old Chicago). This was perfect for exchanging our money, as well as for morning breakfast and evening dinner.
The hotel had an outdoor pool, which we could see from the window in our room. The lobby had a restaurant as well as a gift shop, a sitting area, and two elevators.
We ranked the Holiday Inn Denver-Lakewood around the middle of the hotels we stayed at, but we will be staying there again in September 2007 simply because of the great staff and the location. Hopefully the renovations will be complete and we look forward to seeing the new and improved hotel!