Four Points Sunnyvale, Sunnyvale

I am a frequent business traveler and am in the San Jose area every two weeks. I normally stay at the Double Tree on Gateway but it was full. I booked a room at the Four Points by Sheraton which I quickly realized was a HUGE mistake. I walked into my room to discover thin, velour blankets on both queen beds. The wallpaper was peeling off the wall and the carpet was dirty. I called the front desk and asked where the comforters were. The lady at the front desk mentioned that the comforters were on back order and that they have been waiting for two months for them! Literally, they expected their guests to sleep on the bed with a flat sheet and velour blanket at standard rate! To make a long story short, we resolved the situation and I was placed in a new room that miraculously had a comforter. I am a Gold Starwood member and I would definitely not stay here again or at any Four Points Sheraton for that matter. It's not worth the points for the poor quality and service that I received.

Four Points is an inexpensive place to stay and the 2 shuttles they run around town are very useful/convenient. Unfortunately, what this hotel calls "queen" beds is a joke. They are hard, uncomfortable and undersized in most of the wings. If you're desperate, stay there....

This "hotel" did not have an elevator. I stayed on business, and was put in a room on the second floor. I had to carry my very heavy luggage up a flight of stairs. My room also had a very distinct odor; I could not tell what it was, but it was identified by a fellow traveler as carpet glue (or something similar). It was very unpleasant. My room was also near the walkway by the stairwell. While the remainder of the hallway was carpeted, the flooring of this walkway was a faux brick. I was awakened often by the obnoxiously loud sound of people wheeling their luggage across the faux brick flooring. I would never voluntarily choose to stay in this hotel, and am definitely going somewhere else for my next stay.

if you stay here, make sure you get one of the rooms in the main building. you will not get a room like the one in the picture unless you upgrade your room! if you must stay here, i highly recommend upgrading - otherwise, i'd choose another hotel!

Yuck, another 1960's Silicon Valley former chain motel tarted up, through the artful use of fancy bedspreads, as a "business hotel." Not! Rooms are small with low ceilings, thin walls, no light, and that vague moldy smell that characterizes low-end cement construction. And true to the motel heritage you can't really walk to your room, but have to drive from the main building. Don't be fooled by the attractive lobby, the rest of this place is downright unpleasant.

I had read a few bad reviews before I went, but was surprised to see my room was beautiful, nice, and convenient. Had no problems at all when I stayed there. Maybe the rooms in the other buildings are bad, but I stayed in building 1, had a room with a King size bed (may have been an upgrade from standard?), and loved the room