Seaway Inn, Santa Cruz

The cleaning crew does not clean the room, bathroom, does not give us clean sheets and does not even take out the trash. I had to take out the trash after 4 days and also ask for clean towels. Its annoying.

We arrived on Friday afternoon and thought the place was adequate for the price, we left the room and didn't return until around 10 pm. When we turned down the sheets, one entire side was covered with snot. We tried to call the office several times but they close early and don't answer the phone. In the morning we went to the office to tell them what had happened, their first reponse was why didn't we call. When I explained that we had, I was just dismissed with a "we don't always change the sheets", no apology. It was as if it was our fault for not checking the sheets when we arrived. All the other inconveniences seemed minor compared to this. This is a health issue.

We stayed at the Seaway for one night in July, 2006. We do cheap, and we made reservations base soley on the deal we were promised. We came prepared for the worst, based on reviews we had seen. Imagine our surprise we when finally got there and were able to see for ourselves what the place was like. We had two rooms, and both were very clean and fully stocked with the usual assortment of hotel items (the Gideon's in my room was brand new). Yes, the rooms were smallish and the bathrooms a bit tight, but everything worked and there were plenty of clean towels. The staff members (including the maid, a nice old lady with whom I chatted for a few minutes) were polite, genuinely friendly, and laid-back. The view isn't exactly great, but it's not bad either. Overall, the stay was very positive. I think if you're a normal person with a budget looking for something close to the boardwalk, this is the place you want to stay at.

I HAVE STAYED AT SEAWAY MANY TIMES. I LIKE IT BECAUSE IT ACCOMADATES FOR ALL TEENAGERS. THE INNKEEPER WAS VERY KNOWLEDGEABLE ABOUT THE AREA. EACH TIME HE WAS THERE (BILL)THE BOYS ENJOYED HIM. SNACKS WERE NICE (PROVIDED BY SEAWAY INN.) THE SHORT WALK TO THE SURF & SAND & THE RIDES WAS GREAT. IT IS A SAFE PLACE TO STAY, GARDEN SETTING, KEPT UP WELL, VCR, MICROWAVE, PIER FOOD & SHOPPING WAS NICE AS WELL. GOOD FOOD AT GILDA'S.

The value is great especially if you have a family..We always come and stay on a Thursday and Friday Nite for the best value and rent the suite. It is close to the Boardwalk. I thought this was a little gem. The last time I went was about three years ago and they had just remodeled. Maybe the staff and service has changed.???

We have stayed at Seaway a dozen times the last 3 years. Had exceptional service, freindly staff and very nice and claen rooms. For the location you cannot beat it at the price. I am guessing the others who have reviewed the Seaway are mixed up and stayed somewhere else by mistake. Or maybe had too many Coronas before writing their reviews.

First, I was placed in a dirty room (trash cans were overflowing with malodorous trash, dirty sheets crumbled on the bed, wet/dirty towels scattered on the bathroom floor, dirty coffee pot, etc.). For one (1) hour, I was forced to endure these unsanitary conditions before the hotel clerk offered to move me to another room. I unpacked and settled in. I turned on the heater. The room emanated an immensely strong smell of gas, which I had to endure until my first room was cleaned. Third, one the room was cleaned, I packed and move back into room the first room. However, the rain created a cascade of water streaming down in front of the entryway. I became soaking wet, chilled, and the immediate and surrounding area in the room was soaking wet all night long, creating a cold carpet effect and a chill. Fourth, the list of hotel amenities included HBO. Nonetheless, the HBO channel was never located. Further, the hotel clerk was unable to find which channel offered HBO and offered no assistance to investigate how to view HBO.