Doubletree Hotel Bakersfield, Bakersfield

Not really gonna bash this hotel, but I suggest staying at motel 6. The only thing that was good about staying here was the cookie.

First, the buisness center. You will be charged to use it. Expect to pay for use of computer and seperate charges for the fax/printer/scanner. What nonsense is this? The credit card swiper will remind you of this when you enter. Also, the nightclub on site was the dumbest idea. Expect LOUD noise even on the weekdays. If your room faces the courtyard which half of them do...good luck sleeping. The rooms are ok. They aren't bad. They were clean. The staff was friendly. But don't expect a positive response if you want to use any of the hotel services. Its below par for the price. The 2 Marriotts, Hilton Garden Inn, and Holiday Inn are your better bets. Trust me.

Where to start? The check-in staff was actually very friendly and efficient. If you have limited needs this place is probably O.K. My issue had to do with the internet. My room had no cable to connect, so I called the front desk to request a cable; they said an "engineer" would be right up... well, after 20 minutes and no response I called another number... the "Careline" The Careline is a special number you can call, it's 62 btw... they say "Doubletree is committed to providing our guests with outstanding service. Simply touch 62 on you phone with any special need (an ethernet cable is hardly a special need) or concern. You'll get immediate action!" So, like I said, I called the "Careline" and requested the cable... maybe they would be more helpful than the front desk??? An "engineer" did show up shortly... he connected the cable and I asked him to stick around to make sure the connection was good. I had work to do that required an internet connection. So, it did connect... kind of... it asked for my login and password. The "engineer" tells me it's my last name and room number. O.K., lets try... no such luck... He says, "you'll have to call the front desk. Maybe they spelled your name wrong?"... then he left... and by "he left" I mean if the room was on fire he could not have left any faster! Blah, Blah, Blah... so I did call the front desk. They confirmed the spelling of my name, and that all I needed was my name and room number to connect. Well, it didn't work. The front desk directed me to the off site tech support... tech support was very helpful, "you have to pay the $9.95 to gain access and set up your account". This is 100% OK (I can expense it), but that is a different answer than "all you need is your name and room number"... why didn't the front desk tell me? What ever, it was an hour of my time and poor customer service due to lack of training/understanding. There was no malice. Then there were also the dirty drinking glasses (I mean nasty dirty), and the weird greasy spots on the desk (I cleaned that up myself)... but that is a story for another day, and I've got work to do. I'd recommmed the Marriot. It is across the street, and it can't be worse (or can it???)... I'll try it next time (if I come back to Bakersfield), and let you know if it's any better. Cheers.

The staff was helpful. I had to change rooms because they had shampoo the rug in my room and the rug was still damp and strong order of rug cleaner. The parking lot was in great need of repair and very dirty. The room was clean, but the bathroom floor was not clean it could have used a good scrubbing. I would not recommend to anyone, I expected the Doubletree to be a upscale experience, but did not turn out that way. They advetise highspeed internet, but fail to tell you they charge $9.95 per 24 hrs. Other hotels now offer free internet.

It was nice but I expected a lot more from a Doubletree Hotel. I spent $160 for 1 night for a "romantic getaway". It did not explain exactly what that was. Found out it was nothing more than a slightly oversized king room with a view of the pool. I have stayed in rooms the same size, the same amenities and the same service for about half the cost. We ordered room service. It took close to an hour to get the food and when it arrived we had an extra meal and the food was cold. There was no microwave in the room to warm it. It is doubtful if I would stay there again and I would have trouble recommending it to others.

Nice place on the inside and the rooms were just remodeled from what I heard. The night club is something to stay away from. The drunk should-be-in-college crowd that gathers there on Friday and Saturday night seems so out of place for a hotel this nice. My wife was harassed in the lobby because some girl clubbing thought she was staring at her "man". If you want to overpay for a room that has comparable rooms nearby at other hotels, go ahead. If you want to see the nasty side of the Bakersfield nightlife. then this hotel is for you.

Saturday night retro party with local radio station - great service and fun. There's not many places to go out to on the weekends in Bakersfield. The Doubletree is a nice place. Club Odyssey is a great place to to to. Overall it is clean and has great service. The rooms are very nice - I recommend them to family and friends when visiting Bakersfield.