Ramada Limited San Marcos, San Marcos

I stayed here with my daughter, she had a soccer tournament nearby. I was charged 2 nights when i only stayed one night. The customer service is terrible! I would of rather stayed at motel 6. Very dirty and stinky. I felt like i was in tijuana. If you have an issue at this motel, it will never get resolved. I contacted Joe the manager and he never resolved the problem and never cared to resolve the issue. The customer service stinks just like this motel. BEWARE!!!

Booked our vacation with this hotel and had a problem with the front desk and asked to be contacted by a manager never was and on the day we arrived to check into our room the same lady i had a problem with said we are on a do not rent list and lost our reservation. We were never contacted by ramada that we had lost our room and never contacted by a manager about what the issue was with one of there employees. So they took it upon themselves to take the side of there employee and not the customer or even to hear the side of the customer before making a decision.

we came down from los angeles for a wedding in Escondido. So I thought it would be fine to stay here. NOOOOO. When we arrived, we were given a smoking room way in the back in a dark corner of the motel. When I asked to have my room change to non-smoking, I was told it would cost more, eventhough I had never booked a smoking roomand the place was deserted. I was then told that I would have to spend even more if I wanted to beds, which I had requested for on Hotwire. After this experience, I will never use Hotwire again or stay at a Ramada Express.

The first room I checked into the T.V. did not work, the second room had pubic hair on the bathroom door, mold growing on the shower, holes in the shower wall, the walls were filthy and the lamp was in pieces. I checked out a day early and had to pay for another room at a higher rate elsewhere. I made a complaint to the franchise and the owner and the owner only called to inform me that since I didn't stay my full reservation, he would be charging me full price instead of the discount internet fee. I am a chief engineer for Intercontinental Hotels Group and I am affiliated with the Holiday Inn. This hotel should be shut-down and the owner should take a class in customer service.

Our room was small but clean and had a slew of amenities, including a refrigerator, microwave, and a bright light in the updated bathroom. Although the motel is next to a freeway, we did not hear traffic, perhaps because of white noise from the air conditioner. The continental breakfast was a cut above many I've had elsewhere. There was fresh fruit and a do-it-yourself waffle maker, as well as a selection of three juices and cereals and breads/pastries. The breakfast room was quite inviting. Desk staff was pleasant and helpful. We were pleasantly surprised by our experience at this motel and would recommend it to others. We got a lot for our money!

Checked in 7/16 and the King room we got was located in the back looking at trees seemed very unsafe. The coffee maker didn’t work; the light above TV was out. The carpet was very dirty and wearing socks which turned black within a couple hours of just being in the room. The wall paper in bathroom was peeling and the floor was just filthy tile. Called Front Desk for towels and clerk said she would have to get them which seemed I was a nuisance. Convenient locations for places close by. For the money I paid it still wasn’t worth the stay. And the pictures on the internet shows the hotel looking very nice and remolded which it wasn’t.

We are staying 3 weeks in this Ramada Ltd and so far are very pleased. The room is plenty big enough for the two of us, though the bathroom is a bit small. The shower is nice with plenty of hot water and good water pressure. Our room is on the far side of the hotel, so we have a small walkway with oleander bushes separating our view from whatever lies on the other side. When we first checked in, one of the lights was flickering, so on our way out to dinner we mentioned it to the staff. It was fixed by the time we returned. The free wireless internet is great, and we lugged one of our PC's along. We were able to set up our computer and have internet access from our room, which is great for keeping in touch w/ people and for looking up directions and such. The only major inconvenience is the hotel's location right off of San Marcos Blvd. It's a VERY busy road with lots of stop lights, so unless you are hopping right onto Highway 78, you'll spend 10-15 minutes getting out of the area. The plus side though, is that there is TONS of dining within 10 minutes and the freeway is very accessible. We can't hear the freeway from our room. All in all, a good place to stay for the money and I would definitely stay here again.

+ is right off the freeway. (If freeway noise bothers you, ask for room close to restaraunt.) - Parking may not be close to your room.

This place had the fastest WiFi I have ever seen. My house internet connection was not even this fast. The room was little small but very clean. I love the breakfast. You can make your own fresh waffles. And the best thing was the price.