Hyatt Regency Phoenix, Phoenix

122 N Second St, Phoenix, AZ 85004
 
 
 
 
 
Average User Rating (48)
$266 avg. price
 
 
 
 
 
 
Hotel Class
Hotel Description:
Located in the heart of downtown Phoenix across the street from Phoenix Convention Center, Symphony Hall, Herberger Theater, the hotel is also within walking distance to Arizona Center, Phoenix History Museum, Heritage... More »
Located in the heart of downtown Phoenix across the street from Phoenix Convention Center, Symphony Hall, Herberger Theater, the hotel is also within walking distance to Arizona Center, Phoenix History Museum, Heritage Square, Arizona Science Center, US Airways Arena and Chase Field, home of Arizona Diamondbacks baseball.With four eateries to choose from on the premises, the hotel has something for every taste. Most notable is the Compass restaurant, which is Arizonas only revolving restaurant. It features American Regional Cuisine and is located on the 24th Floor. There is also the casual Einstein Brothers Cafe, the Terrace Cafe or the bustling Networks Bar&Grille.For on site recreation visit the Pool bar, including an outdoor wading pool and hot tub. Or for a more rigorous workout try the health club with treadmills, exercise cycles, stair climbers and weight machines.Standard amenities are found in every room such as: TV with remote control, cable movie channels, in-room pay movies, voice mail, telephone with message light, a dataport on telephone, video messages and account review, individual climate control, Electronic door locks, full bath amenities, turndown (available on request), Iron, ironing boards, AM/FM alarm clock, and hairdryer. A Self Parking Pass for the Regency Garage is $19.00 per night. Overnight Valet Parking is $27.00 per night. These parking fees include in and out privileges.
Amenities: In Room Wireless Internet Access Fee, Air Conditioning (In Room), Newspaper (Free), Refrigerator, Iron, Telephone, Television (Cable/Satellite), Microwave Oven, Non-Smoking Rooms, In Room Wireless Internet Access... More »
Amenities: In Room Wireless Internet Access Fee, Air Conditioning (In Room), Newspaper (Free), Refrigerator, Iron, Telephone, Television (Cable/Satellite), Microwave Oven, Non-Smoking Rooms, In Room Wireless Internet Access, Television, DVD/VCR, Daily Maid Service, In Room Broadband Internet Access, In Room Broadband Internet Access Fee, Safe (In Room), Coffee Maker, Whirlpool, Telephone (Voicemail), Balcony/Terrace, Mini-Bar
Hotel Details:
  • 712 Rooms / 24 Floors
  • Built in 1976
  • Electronic Key
  • Laundry/ Dry Cleaning Service
  • Multi-lingual Staff
  • Sprinkler in Rooms
  • Car Rental
  • Smoke Alarm in Rooms
  • Photocopy Service
  • Meeting Facilities
  • Computer Use Available
  • Administrative Services
  • Concierge Services
  • Uniformed Security on Site
  • Barber/Hair Stylist
  • Common/Public Areas Accessible to Wheelchairs
  • Surveillance Cameras On Site
  • Business Center
  • Currency Exchange
  • A-V Equipment Rental
  • Parking Area Well Lit
  • Crib/Rollaway Bed
  • Fax (For Guests)
  • Common Area Wireless Access Fee Ind
  • Complementary Coffee
  • Common Area Wireless Access
  • Gift Shop
  • ATM/Bank
  • Room Service
  • Restaurant in Hotel
  • Health Club
  • Pool (Outdoor)
  • Hot Tub
 
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Yahoo! User Reviews

 
 
 
 
 
31 reviews for Hyatt Regency Phoenix, Phoenix
Disappointing stay for the price
By Andrea, 08/31/09
I stayed here overnight while on a recent business trip. Front desk staff wasn't very helpful; room service staff was friendly though. Room service menu is pricey and the hamburger I ordered was just OK, not great. The temperature controls in the room were difficult to operate and the room seemed too warm even overnight. The worst thing was when I woke up at 5:00 am to shower before leaving for the airport and the water was ICE COLD. Not even a hint of warmth. I called the front desk for help and they put me on hold as soon as they answered - twice - the second time I waited several minutes for them to pick the line up again but they never did. So I gave up and took an extremely cold and short shower. Unacceptable given the price range of this hotel.
 
 
 
 
 
0 of 1 Yahoo! Users found this review helpful
Empty
By SwtNSsy, 08/17/09
There was no one there!!! We went in July, there weren't any people on the streets, the restaurants nearby were empty. The movie theater was a complete ghost town. I heard it was because of the heat and sandstorms but I've never seen anything like this before. It was 114 degrees our entire visit.
 
 
 
 
 
1 of 2 Yahoo! Users found this review helpful
very friendly staff/helpfull
By NormaC, 07/07/08
customer service was the best i have ever had at a hotel the employees were happy to help with any questions we had. We ate at the Compass rest. Again I must say it took my breath away the service was great and everyone was friendly but the food, the food was to die for. We will recommed this stay to everyone only problem July in Phoenix not so pleasent. We went to a Diamondbacks game and was walking distance.
 
 
 
 
 
0 of 1 Yahoo! Users found this review helpful
Great Business Center
By A Yahoo! Contributor, 11/16/07
The Hyatt has a UPS Store for a business center. The most complete and convienent hotel business center I have ever had the pleasure of working with. The staff was friendly and helpful. The accomadations were a little tired for the price. Excellent location to the convention center.
 
 
 
 
 
0 of 1 Yahoo! Users found this review helpful
Most Disappointing Buffet Ever
By A Yahoo! Contributor, 04/27/07
This Thanksgiving Buffet was the less than ordinary. While the Compass Room has a great view, food was cold, burnt and uninspired. Shrimp barely cooked and flavorless, turkey dry, bread stale, desserts tasted like refridgerated box cakes and pies. If they were created and baked on site, the pastry chef should be let go. I was so disappointed...the Hyatt, no less. We decided we would have been better off to eat at Islands, at least the price would have been more in line with the quality.
 
 
 
 
 
4 of 5 Yahoo! Users found this review helpful
Room without a view
By A Yahoo! Contributor, 04/19/07
Would you ever think that a hotel room would not have a window? Well - room 805 is windowless. When I checked in the clerk mentioned that my request for a king size bed could not be accomodated. Are you sure I asked and the clerk typed away and assigned me room 805. She wished me a pleasant evening and off I went to my room. It had a kind size bed! There were no windows! It was pitch black in the room. I never knew that there could be such a room at a "good" hotel. I demanded that the room be changed and the next thing I knew I was on a high floor with a king size bed. Why could they have not given me this room to begin with? It turns out that when I spoke to the manager that I should have been offered a discount (which I was not) and that they sometimes have to use those "rooms" when they are in a sell out situation. I was offered no discount and the hotel was not sold out. They clearly thought that they had a sucker on their hands. If you go....make sure you ask for a room with a view No longer a Hyatt customer.
 
 
 
 
 
3 of 5 Yahoo! Users found this review helpful
WOW!!!!
By Manuel, 02/06/07
OMG! U do not kno wat ur missing unless u've been here. I mite have been there 4 breakfast/dessert, but I can tell u rite from that visit how it was. The dessert to start with is soooooo goooooooooood. Their Blueberry Cappucino Espresso is tounge sothing. The service is really comfortable, and u can get a 360 view of ALL OF PHOENIX. Great for romantic dates or family get togethers. And the price is fair enough and not too expensive! I'm serious. U DO NOT KNO WAT UR MISSING PPLS!!!!!!! :D
 
 
 
 
 
1 of 4 Yahoo! Users found this review helpful
Great Place to stay
By , 12/09/06
I enjoyed my stay at the Hyatt Regency Phoenix. The Staff there was "Great" The Compass Restuarant , Beautifull View of the City.
 
 
 
 
 
1 of 1 Yahoo! Users found this review helpful
My Choice Hotel for Phoenix
By A Yahoo! Contributor, 09/18/06
I've stayed at the Hyatt Regency three times in the past three years, every time I go to Phoenix and I love this hotel. It's a little pricey, but it is considered a four star on many travel websites. The rooms are great, the restaurants are amazing, and Einstein's Bagels downstairs is very convenient and inexpensive. I'm planning on staying here again in November '06.
 
 
 
 
 
1 of 1 Yahoo! Users found this review helpful
Good hotel, dud location
By Don, 10/26/05
Unless you are here for a local sporting event, downtown is pretty lifelesss. Would suggest Scottsdale area. Overall amenities were nice and expected for this price range $175/night. Exceptionally quiet.
 
 
 
 
 
2 of 3 Yahoo! Users found this review helpful
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