Disappointing stay for the price
By Andrea, 08/31/09
I stayed here overnight while on a recent business trip. Front desk staff wasn't very helpful; room service staff was friendly though. Room service menu is pricey and the hamburger I ordered was just OK, not great. The temperature controls in the room were difficult to operate and the room seemed too warm even overnight. The worst thing was when I woke up at 5:00 am to shower before leaving for the airport and the water was ICE COLD. Not even a hint of warmth. I called the front desk for help and they put me on hold as soon as they answered - twice - the second time I waited several minutes for them to pick the line up again but they never did. So I gave up and took an extremely cold and short shower. Unacceptable given the price range of this hotel.
