Embassy Suites Greenville Golf Resort & Conference Center, Greenville

I had a very pleasant experience with this Embassy Suites hotel (as I tend to do with this chain) and I can't wait to go back again! The only thing I hope would be better are the drinks for the Manager's Reception. They weren't the best drinks, which I believe was the bartender's inexperience.

Bathroom barely accommodates 1, lots and lots of towels though. Housekeeper walked into room at 0900 in spite of the sign hanging on the door. Embarrassing at the least. Bed way too soft. Like the mattress needed turning. Sitting at the top you feel as if you're falling to the floor. 3 elevators-but only 2 ever worked. I-saw 2 ladies caught in #1 for ages. Parking may be free but tee times at the adjoining golf course mandated who got the best slots. Walking from Egypt in heels and a formal gown NOT my idea of classy. What about valet parking-huh? I saw that lady fall in the lobby. Water puddle at the top of the steps for sure. The clerk just stood there, I don't think she spoke or understood English. When she finally came to "help" she and another person were speaking Arabic-I think, or it could have been Pakistani. Oh by the way the chicken at the supper banquet was not done. Uck.

The atrium at first appears like all the other Embassy Suites I've seen. However, it is full of ramps and steps and there are puddles of water everywhere! I don't think the water is from the waterfalls or Koi pond, as there are stone walls above those water levels. I never saw a mop or a wet floor sign. Even the 2 elevators ( out of 3- one was all out of order) had multiple puddles of water on their floors! I did slip and I did fall and I did get injured, but had to wait after calling for assistance as the desk person was just standing staring. You'd think a place catering to an older convention crowd such as the group of about 500 we were with, would be aware of hazards. I will see my physician asap and my lawyer possibly if needed, but I was not impressed with the place. However, I have to say the tv worked and the toilet flushed well. And the bellman was nice to bring me some ice and a bath cloth to put on my multiple scrapes and bruises.

Nothing for families at this hotel. Also complained to Mobil Guide because they say this is a family place. Not at all. Golf, Drinking and Police activity is all we saw

Only good thing at this hotel was Anthony at the front desk -- professional and dignified. The rest of the staff and especially the management were unhelpful and even argumentative. No real manager on duty -- just a recent graduate. Alot of non-english speaking employees in customer contact positions -- I mean zero english. Unless you Golf this is out of the way of everything in the region and hard to find, way off highway and miles from town. King 'suites' were tiny compared to others. Extra charges for everything even the weather forecast. Two small TVs with a total of about a dozen news oriented channels. No children's channels. Everything else is extra charge. Bell hops work if tipped before service else you're on your own. They parked the hotel vans and vehicles under the covered arrival area when it rains let guests unload and walk in the rain!!! The rooms are only surface clean -- look around and you find soil and grime, but only on fridges, phones, microwaves, etc. Ventilation is filthy, but fortunately it doesn't work. Comforter on bed is nice, rest of bedding is substandard. The police were there a couple times -- see e.g. pics at travelpost.com. Security wandering the lobby. Workers looking in windows. Not what you expect. Restaurant manager who can't handle busy periods. No clean tables, chaos and confusion everywhere. These people just don't get what business they claim to be in. Overall a horrid experience -- too many nice hotels in Greenville area to bother with this -- please go elsewhere.

I love the employees at embassy. They are always willing to help. The Bar tender Ray is Outstanding and one of the Chefs there, Stacey, is always checking on things and making sure all is well with customers.

I've stayed here numerous times. Every one has been a great experience. This is a clean well run and located Hotel. They do a great job with the complimentary breakfast.

The Embassy Suites Golf Resort & Conference Center is the best hotel I have ever stayed in. The accomodations are outstanding, the staff is excellent and the golf was a great break in a hectic business trip.

If you are looking for a bargain (middle/upper range hotel) this is it. So clean, breakfast great, service good, free parking, lovely atrium for your relaxation. Have stayed here numerous times and am always refreshed by the ambiance this hotel offers. Watch the goldfish in the atrium pools and listen to the sounds of water.