Honeymoon Disappointment
By A Yahoo! Contributor, 8/7/09
My husband and I stayed at Shutters for the last few nights of our honeymoon in beautiful Santa Monica. We anticipated nothing but perfect luxury. However, we stayed the week prior in an equally beautiful, boutique hotel with exceptional service, location and amenities,and so our experience at Shutters became a sore disappointment. We felt the food, the suite, the location, and the lackluster service was not worth the cost because we had been paying less and receiving better. Our final day we even went back to our previous hotel for better food and service. Shutters was certainly beautiful, but guests are paying for the lifestyle branding. Equal and better quality awaits wiser consumers just up the beach... When we return, we will not spend our money at Shutters.