Days Inn, Abingdon

Saw the motel sign and ended up staying. Overall pleasant experience, nice clean comfortable room.. decent beds. Desk person very helpful when asked for directions. If we happened to be in the area we hope to stay there again.

We have stayed at this property several times through the years even in the days before it was a Days Inn. It was the Empire Motel before Days Inn took it over. This year, it was plain to see that the owners took little pride in providing cutomer service. There were 4 people in the room, but only 1 set of towels. This happened all 3 days of the stay. There were bugs in the room, some small, and a large one. There was a problem with the air conditioning/heating unit. When it was turned to the off position, it would automatically come on with heat about 10 minutes later. I repeat, the knob was in the off position, and the temperture outside was in the 80's. The only way to stop this was to unplug the unit from the recepticle. When complaining to the staff, it didn't seem to get anywhere, I contacted Days Inn directly. They in turn contacted the General Manager. The GM wrote a response to me that more or less called me a liar on all of the problems stated above. I won't be staying here again, and I will make sure to tell anyone I know to stay away from this Motel.