Capt Thomson's Resort, Alexandria Bay

Just came back from 3 days 2 nights here. The view was to die for, the room very comfortable. We have stayed at 2 other places and were about to give up on Alex Bay, when we found this..we will definitely be back! Remember to visit Riley's the food and service were wonderful.

We were suppose to be charged at par and this did not happen. They did acknowledge their error but did not want to correct it. They could only say sorry. We had to get our bank involved to make the correction. All vendors in the area had Cdn & US cash drawers when purchases were made. We were lead to believe by the desk clerk that this was true when using our visa at their location. The desk person gave incorrect information. I signed our visa slip - In Canadian Funds. I don't believe that the customer should pay extra when staff give wrong information. Sorry too bad was definetly not good enough for me. Very disappointing in customer service received. Also, while I am at it - the jacuzzi pumps did not work properly and we saw some bugs in the room. Their fees are at par with Canadian funds.

My hysband and I have been staying here for many years (more than 30 days each year). We would not stay anywhere else. We love the convenience of the location to downtown A-Bay, Uncle Sam's Boat Tours and Cap's Landing Restaurant. We are sad that Cap's Landing will close as we don't want to loose the view of the river and any passing ships. We would recommend this resort for anyone interested in a fun time with outstanding service and facilities. There is nothing to dislike.

smelly, old, beat furniture, terrible bedding. Staff was like, well, yeah it smells, so what.As outdated as a hotel could be. We had stayed there for over 25 years, never again.This is my second posting, first one seemed to disappear.Other travelers need to know how bad this place has become.

My boyfriend and I went in August and absolutely loved this place. We had an excellent view of Boldt Castle and our own private balcony. The place was very clean. Everybody was very friendly and it was close to Uncle Sam boat tours and basically close by to alot of attractitons. I would definately recommend this hotel to anyone going to Alexandria Bay.

We stayed at Capt Thomson's in June of this year (08) and truly enjoyed ourselves. The rooms were very clean and the breeze that blew across the private patio (which was right over the water and across from the castle), made it difficult not to drift off if you sat still for more than 2 minutes. We sat on the balcony and wathed the boats and ships for hours while enjoying our wine and cheses. The people at the front desk were very friendly and coureous and we had a very nice lunch at the on site restaurant one afternnon. We're from Las Vegas and would go back a couple of times a year if we lived closer. I felt as if we stepped back in time as we visited the local shops, the ice cream parlor, the home-made fudge shop and the pizza parlors. We highly recommend Capt Thomson's to our friends who live in New York State and to you if you are a true "romantic". Looking at the lite castle during the night from your balcony is something you will never forget. And, the uniqness of the location made it worth the price.

This turned out to be a great location. We stayed on one of the 2-night packages which included a dinner, a couple breakfasts, and the boat tours. Our room overlooked the harbor which was OK for us. We arrived and the front desk lady was very helpful and informative. Explained everything. The nicest think about this location is that we did not use our car for two days. Everything we needed was a short walk away.

Smokey smelling, stinky rooms, portions infrastructure falling into river - this is awful! I'm not wasting any more time - this whole town, Alexandria Bay NY, could use a THOROUGH cleaning-up, and a re-investment if they want to keep tourists coming-----if not, there are plenty of other places!

We went to Capt Thomson's resort on our honeymoon 21 years ago, and have gone back ever since. The service has been consistent for the most part. The worst thing that happened was the removal of table nnd chairs from the balcony one year. The location is first rate. We sit and look over Boldt Castle at night and there's no better place to relax. The value is very good, but where did the $59 price come from? It's more like $150 in the summer on the channel.

WE COME HERE EVERY YEAR. WE CAN ENJOY THE SCENERY AND C JUST HANG OUT. GREAT PLACE, LOOKING FORWORD TO JUNE AGAIN THIS YEAR. WE RATE IT THE BEST