Hotel Midtown, Atlanta

There's nothing on the Luxe Hotels website to tell potential guests that self-parking is on the top, uncovered deck of the parking garage immediately behind the hotel. They also don't tell guests ahead of time that guests have to walk down one level to get to the elevator to get to the ground level. Valet parking is in the building behind the parking garage that's behind the hotel. During closed-road events, like the Peachtree Road Race, etc, the valets can't bring your valet-parked car around to the hotel. The entrance to the hotel is clad in brass that looks like it hasn't been cleaned and polished in years. From a distance the hotel looks really nice. Up close, it just looks rundown and shabby. The front desk staff were on personal calls and were annoyed to be interrupted. The free internet didn't work for a couple of hours. The cordless phone didn't work at all, the landline was unplugged, the bathroom sink was clogged. A call to the front desk about the sink was met with insouciance. Someone came to the room to fix the sink while we were out but it was still clogged for the remainder of our stay. The TV was too dark to view and there was no way to tweak the settings. There was loud music late at night from the room next door, we reported it to the front desk staff and nothing was done about it, just like every other issue. The best part of the stay was...checking out.

I should have read the reviews posted before mine... Yes the parking is not very convient in the rain. We had to park on 9th floor, take the stairs to the 8th floor, elevator to Ground Level, walk through parking garage to hotel- and get on elevator back to the 5th floor. The hotel has a stinch! Rooms has a nice size but appliances were not clean. Lady at the front desk did not show good customer service and My credit card was charged twice. I would not recommend this place if I wanted a nice stay. Save ur bucks and go somewhere else!

Walked to Piedmont Park and Dogwood Art Show. Artsy neighborhood and restaurants nearby. Our room was clean and got maid service by noon each day. Bathroom was roomy and looked as if it had been renovated lately. Great looking lap pool and dressing room. Fitness room had elliptical, stationary bike, treadmill, chest/back machine, rowing machine and no one but me using it. Guests are charged $15 a day for parking and you can park your own car. It's actually a public parking deck. Guests park on the roof and you walk down one flight of stairs to the elevator, so take into account. Valet was helpful with directions to dining and businesses nearby. Read several bad reviews and was expecting worst, but looks as if they've made some changes. This was least expensive hotel downtown and was a good bargain.

The Hotel was bad.... Shabby, outdated, unclean, musty, and in need of serious inerior design work. However, Mojito's, the Cuban Restaurant inside is wonderful. I ate there 3 nights in my 4 day stay. The soft-shelled crab appetizer is great. Piccadillo, Cubano Monster Pork Chop is to die for...and many great deserts to choose fro. I can see why the chef, Lucy Alvarez has won awards... If you like the Hotel to be great...stay somewhere else and visit the Restaurant here, Mojito's....

We stayed here for 2 nights and were pleased with our experience. It is less than a minute walk to the MARTA station which can take you anywhere in Atlanta. There were restaraunts and various bars within walking distance. The front desk can give you a list of close restaraunts. There was a liquor and beer store that took about 5 minutes to walk to. The room was fine, nothing fancy. They did mischarge our credit card, but they corrected the problem promptly. They have a shuttle that will take you anywhere within 2 miles. There is a parking fee for valet or self parking each night. Most, but not all of the bars around the area were gay bars.

They charge my credit card the hotel fee when my company already paid for the room. Had no room service but was charged for that too. Was locked out of my room every night I stayed there (4 nights) Tried a total of 8 different cardds to get into my room, but the front sedk kept giving me ones that din't work. Was told to wait in front of my room for rpairman to let me in my room. Waited 30 minutes and a security guard finally came by and told me I had to leave. Instructed to him that I was locked out of my room, and he said to go see front desk. After I explained to him I already had and had bee waiting for half an hour for locksmith he went and founbd one to open my door. Had the exact same problem the next night. Two friends who were staying at the hotel with me had the same charges to thier cards as well. This was not a single occurance. Do not stay at this hotel. 3 people charged for room service they never ordered. Poor service. Bad food in the downstairs lobby. Would not recommend this hotel to anyone. Still trying to get the hotel to remoe the $300 charge from my credit card.

Did not like the hotel the hotel was not like the ones in Texas. The rooms were to small the ice machines did not work some staff were not very helpful.

The Staff was wonderful very helpful and eager to please. The room was noce but nothing over the top. Bathroom shower would not turn off and there was a cracks in molding on tiles. The windows had a white "film" that obstructed view. It was easy to get to and near a lot of resturants and the train so if you did not want to get car out of parking deck you could.