BEST WESTERN PLUS Franklin Square Inn, Troy

This is NOT a Budget motel. There are not a lot of options if you want a hotel room in Troy, New York. Normally, visitors end up staying in a nearby town. This time, I was lucky enough to stay at the Franklin Square Inn & Suites. Located in downtown Troy, NY between Rensselaer Polytechnic Institute and Russell Sage College, and close to Emma Willard School, the Franklin Square Inn is a comfortable, nicely appointed hotel offering a wonderful choice for business travelers and parents with children attending school here. We enjoyed our suite which was beautifully decorated, included a king size bed, whirlpool tub, sofa bed, desk and mini fridge. We made use of the free wireless internet connection in our room and also the computers (with attached printers) that were set up on roomy desks and available for all in the lobby. The lobby was one of the nicest I've experienced. It was comfortable, inviting, bright and cheerful. With plenty of free newspapers on hand, two fireplaces and wall-mounted flat-screen TV, big comfy couches, and tables, the computer desks and more. I spent several hours reading and enjoying the complimentary coffee and juice available all day. (There's also a complimentary continental breakfast that I had planned to take advantage of but never did.) The staff were all very accommodating and friendly. The room was kept clean and well-supplied with towels and toiletries. We especially appreciated the abundance of towels and extra pillows waiting for us (without having to ask for them). A wall-mounted hair dryer and shaving mirror were included at the vanity, and iron and ironing board were in the closet. Franklin Square Inn & Suites is connected to Franklin Plaza Ballroom so they are especially tuned to guests staying for special events. We were just there for the holiday and not part of a larger party. Yet we were treated wonderfully. We will definitely stay again.