Wyndham Garden Harrisburg-Hershey, Harrisburg

I have never been to a more depressing place. There is no air conditioning in any common areas including the lobby and corridors. My initial room air conditioner did not work and after attempts to reset the wall air conditioner I was told another room became available. The corridors are old, the elevator had snacks on the floor and are in disrepair. Never again.

Not too shabbby, feels old. The windows will not open and it's stuffy, only airconditioning which is kind of depressing. The staff was ok, the price was good and the location not bad.

We stayed there for 2 nights during our trip to Hershey Park. The staff was wonderful - friendly and accommodating. We requested two adjacent rooms and they provided it without any problem. The rooms were newly remodeled, comfortable beds and nice furniture. A couple of things that were not so great - 2 elevators seemed to be insufficient for the hotel of that size. We ended up choosing stairs when we saw others were waiting for the elevator. Given that we are young and healthy, climbing to the 4th floor was not a big problem, but it could be an inconvenience for someone who is not as fit and young. The hallways seemed to be still "under construction" and were not sufficiently air conditioned. The ice and vending machines on our floor were broken so we had to go to other floors for ice. The cafe was nice and convenient. The location central to everything - about 10 minutes to Hershey attractions. All in all - a pretty nice place for a short stay. Would stay again.

I was very pleased with this hotel. I am a little shocked by other reviews, but we found we really enjoyed it. The staff was by far the best I have ever come across from the maids all the way up to the manager. Everyone assisted us on whatever request we had. The rooms were very nice and clean, no AC or heat problems with ours. We stayed for 2 nights and the only gripe I can think of is that I believe they should have complimentary continental breakfast, especially at a Wyndham. The cafe they have is nice and basic, though the LCD TV's overwhelm the tables they hover above. Definitely plan to stay there again and there are not a lot of other hotels we would be quick to say that about.

Check in was at 3:00pm we arrived at 2:55pm we were told that we could not check in at that time because no rooms were available. We had to wait 5 minutes which check in took longer than that. When asked about check out time we were told "officially it is noon but we prefer you to check out by 11:00am) When we arrived in our room there were no wash clothes no fridge or mocrowave which we requested when making reservations. We were told "unfortunatly there are none available for you." The second day we left our room at 8:15am when we arrived back at 4:00pm our dirty towels were gone but no clean ones were left, our room was not tidied up. We were in town for a basketball tournament and there was 1 washer and 1 dryer for the entire hotel. The contential breakfast was bad the fisrt day there was only coffee and milk to drink. Air conditioning did not cool rooms. For the price $120+/night I would not reccommend this hotel. I think for that price there should be better service

After reading many reviews about this hotel, I decided to try it anyway. Since the last review written on this site, the hotel has begun complete hotel room renovations and still planning on many more updates. Our room was nicely redone with new beds and furniture and the place is in a great location. I am looking forward to seeing the hotel when it is finished and would stay here again.

We requested a non-smoking room and a crib. What did we get? A room that smelled like a pack of cigarettes had just been lit. Also, they said they ran out of cribs and for us to use the pull out couch (for a 6 month old baby!!) After a lot of confusion and wasted time, we were given a room with a broken closet door, sagging mattress, filthy air conditioning unit vents and the pull out couch's mattress springs were coming through the mattress. I had to take pictures of the mess because I knew that no one would believe the horrible state of disrepair. I sent the pictures and a letter to the corporate headquarters and it has, so far, gone unanswered. Second and third calls to the manager yielded no result. This was, by far, the worst hotel we've ever encountered. Poor service, uncaring staff and disgusting rooms. I wouldn't recommend this place to my ex-wife's boyfriend's dog.

I have been a Wyndham By Request Member since 2003, and have stayed at this facility for businees numerous times since 2004. Service, value and overall quality have significantly deteriorated in this time. In my latest stay, it took 3 tries for me to get a marginally inhabitable room. The first room's door had been heavily damaged to the point it would not shut, but the Front Desk still put me in it. When I went back to question them on the room, they admitted it had a problem (then why put me in it in the first place?)and gave me another room. This room was OK when I first entered it, but when I returned after dinner the entire bathroom floor was under 1/2 inch of water with more pouring out of the overhead light fixture. I called the front desk to report this, and was told I could have another room. Rather then send someone up to check on the problem with a key for the next room, I had to again go to the desk, get a new key, and transfer to the third room. A maintenance person I met outside my room enroute to the desk was not at all interested in the water problem, nor did the desk staff indicate any concern about water coming out of an electrical fixture (isn't that a safety problem?) My last room's air conditioner made so much noise, I could not run anything other then the fan, with upper temperatures near 90- degrees outside, By this time I gave up trying to find a decent room. The next time I travel to this area, I will be looking for a different place to stay!

Many words come to mind when I think of the brief enounnter with this place I just had. Run down, dirty, moldy but the one that stick out the most was dirty. I had a bad feeling walking into the lobby but the people a the desk were nice so I figured we would see what the room was like. Three highlights. 1.You can not put a sign that says non smoking in the room and get rid of the smoke smell. 2. Shower mean shower, no tub just a shower, like at camp. And we were in the deluxe room. 3. Windows had hand prints all over them. Luckly we could see the coutyard marriot through all the grime. Trust me do not stay here, you will be scrambling for other accomidations as soon as you check in. One positive note is I was able to leave at no charge, I guess they are used to it.

I've traveled a lot for work - internationally even - and never before this hotel did I have a roach fly over my head in my room. Management did nothing but thank me for bringing it to their attention. I slept for 3 nights with all lights on - no sleep at all. Silverware has laid in my hall for 4 days. No one ever vacuums the halls, vandalism in the elevators, my key didn't work for my door, walls like PAPER!, dirty smeared mirror, broken mirror closet doors, rotting frozen butter in my mini fridge, tasteless expensive resturant food, and did I mention roaches? The only reason I stayed was it's cheap. I sure didn't get any sleep here and am going home with fear I'm bringing a roach with me. BUT, the staff is really friendly.