Very Sad Stay!!!
By A Yahoo! Contributor, 8/23/08
After reading the reviews on this site we opted to stay at Hollow Inn (There really isn’t a lot of places to stay in Northfield VT.) We were very wrong to assume judgment of other’s reviews! I feel sad to assume that others would really think this hotel was a great stay. Apparently people do not get out much. Let me begin my issues: Great confusion with the front desk about credit card usage when we decided to switch from original reservation card to another. Not only did they bill this card but the one we switched with as well. After trying to correcting the issue they did it 3 more times with the same card that I never used! Finally we had to threaten with a Credit card Attorney to get involved, finally things were resolved; moving on: Coffee pot was not cleaned or emptied after the prior guests, rooms smelled of smoke and mildew, Continental Breakfast - Hahaha - we had to keep asking for things to make somewhat of a breakfast; cups, butter, more bread, batter for waffles, more coffee (it was 0700 in the am); the attitudes of the front desk was inappropriate / bothered by our & others requests for items that they ran out of, Soda vending machine did not work and no signs placed to show this, when brought up to the front desk they stated, "Oh yeah they haven't worked in awhile" - I told them the proper thing to do is to put a sign up! I would never recommend this to anyone. Stay at your own risk!