What a mess, and a theft!
I booked a junior suite a month in advance, on the morning of our check in I called just to make sure all was good, and Juan said "Yes, you have an ocean view Junior Suite!"! So I picked up my kids, drove down to the beach, and we got a crummy 1-bed room. Night 2 they moved us to the suite, but my 9 yr old daughter left her Nintento in the drawer in the flurry of moving everything. It never showed up, so some adult stole it, either the maids or the next lady occupying the room. Such a total bummer. She bought it with her allowance, and cried all day. Anyways, the Junior Suite was nice, when we finally got it. Not worth at all the trouble they put us through, and I curse the adult that stole that Nintendo.