BEST WESTERN Country Inn, Temecula

If you want a clean room, with clean bedding and clean linens, this is NOT the place! First, we booked a room over the telephone and were asked if we wanted a jacuzzi room or a jacuzzi w fireplace. When we got there we got a room with no fireplace and no jacuzzi. Apparently those rooms were sold out. I had a confirmation and the manager said the rate I was quoted was for a regular room. At $170 per night, I was extremely surprised. Regardless, I was between a rock and a hard place, they were very clear that there were no cancelations and no refunds. Here's the worst part...When we turned down the bed, the comforter had blood on it! We took it to the manager and they gave a us one right out of the dryer, like it was no big deal! Why wouldn't they put a clean one on the bed in the first place? After I took a shower in the morning, you can imagine my surprise when I found several spots of a gooey yellow substance on what was suppose to be my nice CLEAN towel! TOTALLY DISGUSTING - do not stay at this hotel. It is not sanitary. It's one of those hotels you see on 20/20! TOTALLY GROSS!!