BEST WESTERN Norwalk Inn, Norwalk

I was shocked by this place! I stayed here during summer 08 w/my family and it was clean. Then again I came back with a couple of friends in sep 08, this place was horrible! DIRTY, FILTHY n bugs on the bed! My friend intended to take a shower but the bath tub over flood!!! it was a gross experience. Never going back.

I picked this one just because it was a best western inn. The room and the bathroom was clean. Some the electric stuff were old and had to be pushed just right to get it working. Stayed here for two nights. The first night was OK, but the second was a nightmare. There is a railway track pretty close to the hotel and had a train passing by every hour or so. The walls are paper thin and you can hear everything that is going on in the next room as if its happening in your room. The second night was new years night and the next room people decided to have a loud debate at 3:00 in the morning. I had to call the front desk 3 times before the conversation volume came down. none of us could get good sleep that night. The next day I complained at the front desk and they decided to reduce the rate to normal rate, which was 20 dollars cheaper. pretty bad experience in short.

We stayed at this horrible hotel for about 1 1/2 weeks because we were in the process of adopting a baby, and at the end of the stay I felt compelled to yell at the manager and call Best Western Corporate to complain about this hotel. I NEVER complained about any hotel before, I am pretty easy-going, and I stayed at many, many hotels in my life. Often for extended periods of time. What I hated: - The mircowave turning table was not working - We had ants in the bathroom - They renovated at that time, the elevator was not working and we had a newborn baby with us. Still, they thought it was a great idea to put us on the third floor. - We asked if it was possible to get an extra table, because we needed more space for the baby. Although at least 20 rooms were unoccupied due to the renovating, we were denied our request. The woman at the front desk told my husband "Don't get paranoid, you can always change your baby on the bed." - One day we came home and found out that the water had been shut off in the meantime. We couldn't wash our hands, our baby was crying and we couldn't flush the toilet. Nobody at the hotel had bothered to tell us of the water shut down ahead of time. When I complained at the front desk, saying I had no water to clean a baby bottle, this horrible woman said to me "Well, we don't have water here either." - The front desk staff was terrible - people had a sullen look on their faces, lied to you straight in the face and couldn't care less about you. - Only positive experience: it was very clean and the cleaning staff was very nice.

Whenever I visit my relatives in Downey I stay here. Location is also convenient to freeways. Rooms on inside corridors are bigger and quieter. You dont get that foot traffic passing by the window in other rooms. Comp. breakfast suits me just fine. Area is not the getto some other reviews seem to think. Target store and Starbucks just east of 605 freeway. Stonewood Mall further east on Firestone Blvd. Parking fills up in front but there is plenty in rear parking lot. And there is a rolling luggage rack available and an elevator.

I have actually stayed here about 3 times last summer when visiting family in the area. I am not picky, but I do expect, cleanliness, quiet, and politeness. I would say this hotel met all of my expectations. I would stay here again. A great price! The continental breakfast was nice too. Parking was not a problem & the pool was relaxing. Yes, I did have noisy neighbors once, but the front desk took care of that. I recommend this for a simple/safe place to stay for a night or two.

shower drained slowly. the place was bad. the walls where paper thin. i wouldn't stay here again. the room was bad too. the drain had hair and and water.

It's ok to stay here for a night or two. Not the cleanest place around. Seems there are alot of people who just hang around. I saw on the news that the state places sex offenders here.