Inn of the Conchos, San Angelo

Reservation made through their website 2 weeks in advance. Confirmation received at time of reservation and through email. When we called to verify 2 days before the date, I was told that they did not have our reservation and that no other rooms were available. Manager did not offer to remedy the situation. Stated that there was nothing he could or would do. Due to a wedding and softball tournament in town, we were left without a room that weekend.

We usually stay at the Holiday Inn but this time I was traveling with 2 extra kids and couldn't afford two rooms at their prices. After reading the reviews I thought I would take a chance. Plus, Inn of the Conchos is about 5 minutes away from my brothers place. I called and made reservations. I specificially asked to have 2 rooms next to each other with king beds in each. I also requested both to be non-smoking rooms. When I got to town I tried to check in at 1:30 but wasn't allowed. I was told they couldn't check me in until 3:00. Which meant would have to leave our party to check in since we would be out late. When I returned to check in I didn't get what I had made reservations for. I was given a room with double queens down directly in front of the pool and another that was in the back of the hotel that was a king. I decided not to make an issue because I could let my twin 18 year old boys stay in the room with the queen beds. While I stayed with my 7 & 8 yr. olds in the room with the king & hide-a-bed. I drove around to see where the rooms were located and noticed a group of guys walking into a room next to mine with several six packs of beer. Not good when you are a female traveling with 4 kids and your husband is not with you. Once I got into my room the smell was pungent. I saw burn marks on the mini fridge & several on the bathtub from cigarettes. The texture was literally falling off the ceiling in many places. The shower curtain had stains on it and it looked like pictures had been ripped off the hangers (which were left behind). When I pulled the hide-a-bed out for my son I then noticed a huge cigarette burn hole on the blanket. My sons tried to use the remote for the t.v. but it didn't work either. The girl that checked me out wasn't the most friendly person. I didn't bother saying anything to her. It was quite obvious that she wasn't interested in hearing any feedback. I'm not sure what part was remodeled. I can say it definately wasn't the room I stayed in. The front office was fair - nothing impressive. My brother said he knew it had been repainted. I don't think that equals a remodel. I will say I got a cheap place to lay my head. But, I don't know if it was worth it.

We stay here every time we come to San Angelo. We have a 2yr old and its a great pleace to stay with a lil one because of the fridge and microwave also had room for the port-a-crib with room to walk around which is hard to find. Very reasonable and we will always come back to stay here. Great staff also!!