Super 8 Universal City, Universal City

200 Palisades Dr, Universal City, TX 78148
 
 
 
 
 
Average User Rating (4)
$55 avg. price
 
 
 
 
 
 
Hotel Class
Hotel Description:
This Super 8 is located approximately 17 miles from downtown San Antonio and 11 miles from San Antonio International Airport. The Super 8 is also one mile from Cibolo Creek, 10 miles from New Braunfels and Schliterbahn... More »
This Super 8 is located approximately 17 miles from downtown San Antonio and 11 miles from San Antonio International Airport. The Super 8 is also one mile from Cibolo Creek, 10 miles from New Braunfels and Schliterbahn Waterpark, 16 miles from the Alamo and Market Square, 23 miles from Six Flags Fiesta Texas, and 30 miles from Cascade Caverns and Sea World of Texas. Hotel amenities include the children's playground, seasonal swimming pool, complimentary continental breakfast, laundry facilities, free parking, and free local calls. All rooms feature cable TV.
Amenities: Refrigerator, Telephone, Television (Cable/Satellite), Non-Smoking Rooms, Daily Maid Service... More »
Amenities: Refrigerator, Telephone, Television (Cable/Satellite), Non-Smoking Rooms, Daily Maid Service
Hotel Details:
  • 120 Rooms / 2 Floors
  • Built in 1985
  • Pets Allowed
  • Smoke Alarm in Rooms
  • Barber/Hair Stylist
  • Common/Public Areas Accessible to Wheelchairs
  • Fax (For Guests)
  • Complementary Coffee
  • Common Area Wireless Access
  • Laundry Room
  • Health Club
  • Pool (Indoor)
  • Pool (Outdoor)
 
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Yahoo! User Reviews

 
 
 
 
 
3 reviews for Super 8 Universal City, Universal City
Currently staying for my 11th week
By PAT, 12/30/08
As an out of town worker I needed a quiet room so I can rest after work. Not all rooms have a refrigerator and microwave but it is a first come first serve for those rooms. I have had some magnetic card issues which probably been my phone. The non coffee drinking housekeeper forgets on occassion to renew my coffee useage. They are in a remodel and I have stayed in two rooms that have had some remodel. One room was done very nicely with new bathroom fixtures and new furniture. I have only had the opportunity to get some donuts for breakfast as I generally leave before the food items are put out. I will say I do like the coffee that is made. Pat C.
 
 
 
 
 
Uncaring staff, feces in room, unreliable wifi
By A Yahoo! Contributor, 11/14/08
I think that this is the only motel in Universal City and we chose it because we had a family funeral at a nearby military facility. We've stayed at Super8s in other states without issue in the past, but this place was the worst hotel I have ever stayed at (and I've traveled globally with some pretty crazy experiences). The first room we were in had a broken TV and a rusty chip in the bathtub. We couldn't get the wifi to work and the front desk attendant said that it usually doesn't work! Don't expect to be able to get work done here. The second room we were moved to had fecal matter on the bedspread right up by our heads. This was appalling and disgusting. We complained as soon as it was discovered, only to have the front desk clerk hang up on us as she said "I ain't got nothin' to do with that. I'll send the housekeeping manager over." The housekeeping manager didn't bother to apologize, she laughed when she saw the large spot and rolled her eyes. We were distraught, upset, unable to sleep and ended up purchasing sheets from a store so that we could bear our stay. We called the corporate office to complain and they made us hopeful that we would have heard from someone while we were there, but it has been five business days since calling them with no response yet. The room keys deactivated every day and the staff insisting on blaming us (even though we know not to put our room key by a magnetic area -- such as a cell phone, store anti-theft system, etc.). Be prepared to go to the front desk every day after 11 to get your keys reset and be treated like dirt by the staff. I would not recommend this motel to anyone, particularly if you have children. The rooms are unsanitary. Opt to stay in a motel or hotel in nearby Selma, Schertz or even San Antonio, even if that means you have to drive back into Universal City.
 
 
 
 
 
It is now one of my favorite places to stay.
By E J, 06/21/07
It is now one of my favorite places to stay when I'm in Universal City.
 
 
 
 
 
1 of 1 Yahoo! Users found this review helpful
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