Will never stay at any Quality Inn
By A Yahoo! Contributor, 3/2/09
The room did not have a refridgerator when I was told it did, along with a microwave when I made my reservation. There were no other rooms to move to that actually had one, the following day a older model, with dents, scratches and mold was placed in my room.
The room had small plastic pieces on the rug throughout the room, which was a danger to my 1 year old, the run was not vacuumed at all during our 3 day stay.
The headboard of one of the beds was sticky, it looked as though someone had threw a can of soda along the wall, it was all over the bed headboard, wall and picture above the bed. I wiped it down myself.
The dryers were broke from what we were told so there were no clean towels for an entire day.
When I told a worker that our room hadnt been cleaned she told me she didnt have that floor so it wasnt her problem.
We ran out of toilet paper, it was never brought up when our room was supposedly cleaned, I had to walk over to another building and ask a cleaning person for a roll.
The toilet was running and overflowed when it was flushed, the maintenance worker wiped the floor with a towel at one point, the next day it overflowed again, another person came and changed a piece that stopped the toilet from running and the floor was not washed by the cleaning crew at all during the remainder of my stay.
One of the light bulbs was missing in one of the lamps in the room.
Everytime I called to ask about our room being cleaned I was told the workers were making their way over our building. They must have been lost for 3 days because only once did we walk in and see a made bed and the garbage taken out, the remainder of our stay we left the garbage outside our door as a hint to take it and clean.
We had a bad experience there, I would never recommend anyone to stay at any Quality Inn because of the experience I had at the Lawton, OK one.
It was not worth the money, It was less expensive than some, but I would definately spend more at another location for light bulbs, a friendly and working staff, toilet paper in my room, a vacuumed floor and a better channel line up on my television. The only one that was friendly was the woman working at the office that took my complaints.