Worst--should be shut down
By A Yahoo! Contributor, 8/11/08
My mother-in-law booked two rooms online for my husband, herself and me. With a price of $70 plus tax, we incorrectly assumed it would be a reasonable night sleep. We didn't expect to be pampered by any means, but we expected safe conditions. I have photographs of the broken lock, the holes in the walls, the stained furniture and carpet, the moldy showers and the mold in the ice bucket. The room we were originally given were missing half of the light bulbs, the air conditioning and phone did not work, the wall fixtures and curtain rod were broken, the sheets were so thread bare that you could see the pillow and mattress beneath, etc. After disussing this with the staff, he still tried to say there wasn't anything wrong and tried to say we "used" the room (we merely pulled back the gross comfortor to see what was on the sheets). The styrofoam cups looked used and were not covered. The ice bucket was missing out of our original room, but was present in the changed room--but was full of mold. My husband had an allergy attack from the dust. I will be contacting the health department and the chain owners after writing this review. I didn't expect luxury, but I expected a healthy night stay. (There were no other rooms in Carbondale this particular night....trust me, we called!)
$80 for mold, dust, broken, threadbare, malfunctioning, etc---definitely NOT worth it!