Tolerable
By A Yahoo! Contributor, 8/21/09
We were excited about our vacation and left rather early, in turn arriving well before check-in. We went ahead and paid the remaining balance on the room, let front desk know we were here and had a conversation with staff to the effect that they would call us as soon as room was ready due to us checking in so early. 3 hours later we called to check on room. (at check in time). It was NOT READY an hour later we called again....same story, not ready and only 8 maids cleaning entire hotel. Finally we were able to check in about 5:30pm.
We got our belongings to the room and its appearance was tolerable, seemed clean minus the hairs stuck to the bathroom door. I checked the kithchen for the dishes and utensils that was promised on the internet, and I found that if the family were any more than two, we would have to buy simple silverware. (we did have to buy a can opener).
later I called the front desk to request a couple more pillows and was told they would send some up. The NEXT DAY I got the pillows only after requesting them again. The view from this hotel is wonderful, and the beach is a very short walk away. the staff seems forgetful and severly understaffed, and if you are looking forward to bringing your laptop.......dont bother to buy the in room safe, because it will not fit!