St Petersburg Hotel, Saint Petersburg

I stayed here for 2 days, I could look out my window and see the River and the ship which is named the Aurora, This hotel lobby, elevators and my room were clean, The hotel staff could of had a better attitude towards their customers, good television reception, telephone in each room, the bathroom was clean, toliet worked fine, hotel has a night security staff, I did not the like the hotel location, far from the center of the city, I had to take a taxi everywhere.

We stayed here with a tour group of 134, most of them kids. The vast majority of the rooms are awful. Dirty carpets, toilets that don't flush, rooms that smell like smoke, etc. The water is either a dull yellow or a dark brown, and often smells like sewage. Many rooms have buckets under the sink for the leaky faucets. A few of the rooms built after the Soviet era are quite nice, but getting one of these seems to be based entirely on luck. Service is nonexistent. One couple agreed to pay an extra $75 for a room with a working toilet. The contract had been signed, credit card charged, but when they went to pick up the key they demanded ANOTHER $75. Try asking for an extra towel and you get: "No. Only One Towel a day. In Morning". The hotel will also not take messages, so unless you are in your room, you won't even know if someone tried to call. Don't be surprised if the currency exchange service refuses to change your money, either. Be careful of the breakfasts here, as most of the dairy products seemed to be well beyond their shelf life. For example, curdled milk, yogurt that expired 3 months earlier, and green eggs. There really isn't any reason to stay here. It may be cheap, but it's not worth it. Bad location, Bad service, bad hotel.

It feels like you have been granted an appointment with HM Elizabeth the Great when we had to hold a conversation with the reception. Zero concept of any manners of any kind. Dirty, obnoxious, rude ad cheap in any respect doesn�t even begin to cover the extant of the atmosphere there. So we left, and we were happy about it, it is not worth any kind of savings to be subjected to this kind of humiliation.

For what you pay, this isn't a bad hotel. If you're on the river side, you'll have amazing views of the city. The rooms themselves aren't comfortable. The furniture and bedding was shabby and frayed, the breakfast was bad, and they've apparently received complaints about cleanliness before; they actually put strips of paper throughout the bathroom noting (in English) that it's been disinfected. The location isn't great either - it's close to the Fortress of Peter and Paul, and you can walk places during the day, but at night you'll have to pay for a cab to take you anywhere to eat, shop, or socialize. You might be better off paying a little more to stay on the other side of the river.