They do not honor reservations.
We made a reservation, held it with a credit card, and spoke to the hotel at 5pm the evening we were to arrive. We told them we would not get there before 10pm at the earliest, and specifically asked if that was ok, which the person on the phone at the hotel confirmed it was. We arrived at a little after 11, only to be told our room had been given away, and that they will not hold rooms late at night as a matter of policy. I repeat, the on-site manager said unequivocally and unambiguously that their policy is to give away all rooms if you don't show up early enough. You cannot hold a room here - so if your flight is delayed, you get caught in traffic, or just stay out later than you'd planned, a room at this hotel is just a matter of luck. Of course, they had not told us this when we called and specifically told them we'd be arriving late.
While we were there, we saw that parking in the lot is a nightmare - every single spot was full, and the spots were tiny, so unless you arrive early and drive a motorcycle, plan to cram in if you can find a spot at all (otherwise parking off-site and walking), and to get door dings trying to park here.
After telling us our confirmed room was gone, and that the hotel had no rooms available, they then directed us to another hotel in the area, but without mentioning to us that the hotel they directed us to was _double_ the price of the room we'd reserved. We only found that out when we got to the other hotel and I specifically asked to confirm the room rate before signing the card.
I strongly recommend against this place, and have also seen another review elsewhere in which someone else also had their room given away. Truly a last resort.