Only as a last resort
If you have pets and kids and don't want to worry about them trashing the place or being too loud, this is the place for you. I'm not kidding. Families with pets and kids seemed to think the place was OK. I was there for a getaway with girlfriends and could not have been more disappointed. Upon arrival, we noticed at least 3 people coming back and saying their key cards didnt work, we would end up with the same problem, not once, but 4 times. They ended up giving us physical keys to get in and out, which is a HUGE safety/security problem. How do we know that other people hadnt made copies of these already? There wasnt even anything that said " Do not copy" on the key. Our sofa bed had a burn hole the size of a baseball and when you lifted the cushion, there was a sign that said " dont use- broken", which left us with one less bed. When I called the front desk, they said " We dont advertise that we have sofa sleepers, I dont know who told you that you would be having one, they shouldnt have. Our sofa sleepers are hit and miss" and I am not exaggerating. Can you tell the front desk was rude? Um, yeah. She's also the Manager and customer service is not her forte. She was sarcastic and made you feel like an idiot with even the most simple requests. I'm surprised her answers didnt all end in " DUH!" but it was implied anyway. As for the room, I'm not sure what most people expect, but I was really bothered. It was furnished like your first apartment out of high school, but with furniture that you normally see on street corner bearing a sign that says " free". It was "surface clean" but DEEP DOWN DIRTY. Aside from the burned/ un-usable couch, the blinds were missing half their slats, the curtain had caked on dirt that looked like it'd never been cleaned, filth running down the walls, crusties on the carpet, etc. Seriously, I could go on and on, but I think you get the picture. Upon checking out, I tried to ask who I could contact about our stay there and , yes, the same gal said " Me" and I said "well, aside from you." and she said "Noone" This went on for about 5 minutes of me trying to figure out who owned the joint and she gave me a run-around with things like " I'm not sure who owns it, it's a partnership though, I think it's a guy named Paul or something" and " They don't want to hear about your stay, they bought this for investment purposes only" Again, I AM NOT LYING, you cant make this stuff up! Once the phone rang and she said ( insert snotty tone and challenging glare here) " I have to get this. Is that OK with you???" Yeah, good times. Since I can't get in touch with anyone that seems to care about improving this place, I am going to go anywhere and everywhere I can to warn others! You've been warned!